Senior Site Reliability Engineer

<div class="content-intro">Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.</div> <hr>About the Role:As a Senior Site Reliability Engineer you will work alongside our DevOps teams to support our Spectrum (Shaw Systems) partnership. You’ll focus on SRE/DevOps contributions including automating build pipelines, CI/CD, monitoring, logging, and scripting. This blended role will leverage AWS, automation using Terraform/Ansible, and work with Java-based applications along with Windows and SQL Server 2019+. <h3>What You'll Do:</h3><ul><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Build a resilient, secure, and efficient cloud based platform</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Automate deployment, monitoring, management and incident response</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Monitor and troubleshoot platform issues</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Build and scale the technology infrastructure to meet rapidly increasing demand</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Manage cross-functional requirements working with various company stakeholders</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Collaborate with Development and QA to launch new features and services</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Develop and improve operational practices and procedures</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Be on-call rotation with after business hours tasks</li></ul><h3>What We Look For:</h3><ul><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">5+ years of production-level SRE/DevOps experience</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">In-depth hands-on knowledge of AWS, advanced knowledge of Ansible and Terraform</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Experience with Windows Server 2019+</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Understanding of Java applications</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Strong understanding of systems, networks and troubleshooting techniques</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Experience in automated build pipeline, and continuous integration</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Working knowledge of relational databases (Visual Studio / SQL Server 2019+)</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Knowledge of cloud monitoring, logging and cost management tools </li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Strong programming/scripting knowledge (e.g. PowerShell, Python, Bash, etc.)</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Spectrum (Shaw Systems) experience is a plus</li></ul>What We Offer You: <ul><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Competitive salary and stock option plan</li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">100% paid coverage of medical, dental and vision insurance </li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Flexible PTO</li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Competitive 401(K) and RRSP program</li><li style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Opportunities for professional growth and development </li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Paid parental leave</li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Health & wellness initiatives</li></ul>#BI-Remote  #LI-Remote<div class="content-conclusion">We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.</div>

Senior Site Reliability Engineer

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