Senior Sales Engineer

Chronosphere 

Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere’s Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in.

Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io. Follow at LinkedIn and X.

About the role

Chronosphere is looking for an experienced technical sales enthusiast to join our Sales Engineering team. Your main responsibility will be to partner with an account executive on owning the technical sales strategy and execution for enterprise opportunities, demonstrating to customers the power and value of Chronosphere, and guiding their monitoring and observability solutions.

You will also have the opportunity to contribute to pre- and post-sales processes, inform product innovation and build a career pathway in a rapidly growing, fast paced startup with a solid foundation.

You Will

• Engage in early technical qualification and requirements gathering, while demonstrating relevant Chronosphere capabilities

• Drive and advise customers on pilot implementation, engaging other functions such as Engineering and Product as pertinent

• Work with your account executives on presentation customization, RFP responses, proposal packaging, opportunity planning and account strategies

• Be comfortable connecting technical solutions with business value, technical requirements and organizational priorities

• Build rapport and trust in both Chronosphere as a solution, vendor and partner

You have

• 5+ years of experience as a sales engineer or equivalent pre-sales technical role

• Direct hands-on experience, or working knowledge of Docker, Kubernetes, AWS, GCP, Azure or other modern cloud native technologies and platforms

• Prior experience with monitoring or observability tools (New Relic, Grafana, Splunk, DataDog, etc)

• Broad industry knowledge pertaining to cloud infrastructure, software development and open source software

• Demonstrated ability to write code in at least one modern programming language (Node.js, Python, Go, Java, etc)

• Prior experience at a SaaS or Open Source vendor

• A passion for building relationships and driving sales success

• Strong personal motivation to meet and exceed measurable performance goals

• A growth mentality with the instinct to be creative and collaboratively problem-solve

• Ability to successfully manage multiple priorities, while maintaining a high sense of urgency

• Excellent interpersonal, verbal & written skills

• Organizational skills and a results-oriented, self-starter attitude

What you will achieve

In your first 30 days, we will help you get up to speed on the Chronosphere technology, product and how it fits our target market.  By the end of the 30 days you will be able to participate in qualification and discovery calls with customers, working towards providing a demo and handling deeper conversations that lead to pilot planning.

In three months you will be managing technical account strategy from introductions to pilot execution, building a healthy pipeline of opportunities in partnership with your account executive.  You will also be contributing to improve key aspects of the pre-sales process based on your experiences and particular strengths.

Location

United States - Remote

The team

Seong Park - Head of Customer Success and Sales Engineering 

Frank Lamprea - Sales Engineering Leader

Others you will learn from and collaborate with:

• Bryan Dell - CRO

• Jeff Cobb - Head of Product

• Kandice Benavides - Regional VP of Sales

• Mark Roney - Regional VP of Sales

• Dan Plunkett - Regional VP of Sales

Our benefits

• Health Insurance Coverage

• Flexible Time Off

• Competitive Salary

• Stock Options

• And More

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at talent@chronosphere.io

Before clicking “Submit Application”. 

To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring.

Identifying information includes your name, photos, LinkedIn URL, email address, and more.