Senior Renewal Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Renewal Manager in the United States.

This role offers a strategic opportunity to drive customer retention and growth in a fast-paced, high-impact environment. You will manage a portfolio of key clients, ensuring timely renewals, mitigating churn risks, and maximizing contract value. The position requires collaboration with Sales, Customer Success, Legal, and partner teams to deliver tailored renewal solutions while maintaining a customer-first approach. You will analyze customer health, forecast renewal outcomes, and proactively address at-risk accounts to secure long-term revenue. Success in this role directly influences company growth and client satisfaction, providing visibility and impact across the organization. It is ideal for results-driven professionals who excel in SaaS environments and enjoy balancing process management with strategic account engagement.

Accountabilities:

Manage the end-to-end renewal process, including quote-to-close activities 180 to 90 days in advance of renewal dates
Achieve or exceed quarterly revenue goals through retention, upsell, and term extension of existing contracts
Partner with Sales and Customer Success teams to assess customer health and implement renewal strategies
Forecast and report renewal outcomes accurately, prioritizing efforts to mitigate risk and prevent churn
Build and maintain strong relationships with channel and alliance partners to identify joint opportunities
Collaborate with Legal and Deals Desk teams to ensure compliance and smooth execution of renewals
Identify opportunities to improve processes, enhance efficiency, and optimize customer engagement

Requirements:

5–8 years of experience in SaaS renewals, customer success, or related cybersecurity account management roles
Proven track record of consistently meeting or exceeding renewal quotas
Strong understanding of SaaS offerings, pricing models, and contract structures
Familiarity with systems such as Salesforce, CPQ, IronClad, or Planhat
Excellent communication, collaboration, and problem-solving skills, with ability to navigate complex customer and partner interactions
Self-driven, organized, and able to manage multiple large accounts concurrently
Entrepreneurial mindset, comfortable in a fast-growing, dynamic environment

Benefits:

Competitive base salary ($98,000 – $109,200 USD) with eligibility for incentive compensation and equity programs
Flexible paid time off and 11 company-paid holidays
Comprehensive medical, dental, and vision insurance
Home office setup and monthly connectivity reimbursement
Employee Assistance Program (EAP) and wellness support
Short- and long-term disability, life and accident insurance
401(k) retirement savings plan with employer match
Paid leave programs including parental, pregnancy health, medical, and bereavement leave

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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