Senior Program Manager - NA & EMEA Training Delivery

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager in Massachusetts - Boston.

This role offers the opportunity to lead and optimize training delivery programs across North America and Europe, ensuring high-quality learning experiences for a global audience. The Senior Program Manager will serve as the central hub for coordinating training operations, collaborating closely with curriculum developers, instructors, and cross-functional teams. The position emphasizes program strategy, operational excellence, and data-driven decision-making to continuously enhance training impact. You will manage complex initiatives, align multiple stakeholders, and standardize processes to support scalable and effective learning outcomes. This role requires a balance of strategic thinking, analytical skills, and hands-on program management experience. The position is highly visible and contributes directly to improving organizational performance and customer success.

Accountabilities

·         Lead all regional training delivery programs, managing the full lifecycle from planning, onboarding, and execution to evaluation.

·         Collaborate with Curriculum Development, Operations, and Certification teams to ensure timely and high-quality program delivery.

·         Partner with product release managers to integrate updates and new releases into training content.

·         Maintain visibility into regional delivery calendars, ensuring consistency and coordination across teams.

·         Serve as the liaison between Training Delivery and Curriculum Development to ensure course content accuracy and alignment with learning objectives.

·         Optimize learner experience within Learning Management Systems (LMS) and other learning platforms.

·         Design and manage feedback and analytics systems to assess program effectiveness and recommend improvements.

·         Identify opportunities to improve operational efficiency and automate manual processes in scheduling, logistics, and reporting.

Requirements

·         Bachelor’s degree in Business, Education, HR, or a related field; Master’s degree preferred.

·         5+ years of experience overall, with 2+ years managing training programs or similar initiatives, ideally within SaaS or technology companies.

·         Proven ability to manage the full lifecycle of corporate or SaaS training programs from design through delivery and evaluation.

·         Strong knowledge of adult learning principles and instructional design methodologies.

·         Excellent project management, organizational, and stakeholder management skills.

·         Skilled in data analysis and reporting, translating metrics into actionable insights.

·         Experience with Learning Management Systems (LMS) and other learning technologies.

·         Strong written and verbal communication skills, with the ability to influence and collaborate across multiple levels.

·         Strategic, proactive, and comfortable driving process improvements in a fast-paced environment.

Benefits

·         Competitive base salary: $100,000 – $140,000, with potential for variable bonus or stock compensation.

·         Comprehensive medical, dental, vision, and basic life insurance.

·         Flexible paid time off (PTO) and company holidays.

·         Retirement program participation.

·         1% charitable giving program.

·         Support for professional growth and development.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

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