Senior Product Success Manager - Nutrition

We are looking for a driven, conscientious Senior Product Success Manager to lead key customer projects focused on Teamworks Nutrition—our purpose-built platform for elite sports fueling and dietitian workflows. In this role, you'll guide customers through onboarding, training, stakeholder engagement, and success planning, ensuring optimal adoption of Nutrition’s capabilities. You’ll also play a strategic role in supporting dietitian stakeholders as they integrate with other Teamworks products, including Performance and Operations tools. This person will combine deep nutrition expertise with a customer-centric mindset to uphold and elevate Teamworks’ reputation for best-in-class service across our entire ecosystem.

This role is an excellent opportunity for the right candidate to help shape the future of performance nutrition technology while contributing to the rapid growth of one of the most exciting companies in sports tech.

Game Plan - How You'll Drive Impact:

• Own the onboarding and implementation process for dietitian stakeholders, with an emphasis on Teamworks Nutrition, ensuring a seamless start and early success.
• Collaborate with Customer Success Managers to align implementation timelines and drive customer time-to-value.
• Execute training sessions and learning plans that empower sports dietitians and support staff to become experts in our products.
• Serve as the primary point of contact throughout implementation, tracking milestones, and providing proactive updates to internal and external stakeholders.
• Monitor and analyze customer engagement data to assess onboarding success and identify areas for improvement.
• Build meaningful, long-term relationships with customers, becoming a trusted partner throughout the lifecycle.
• Act as the voice of the customer, sharing insights and feedback across Product, Engineering, and Customer Success to continually enhance the experience.
• Engage with dietitian stakeholders across all Teamworks product lines—helping connect the dots between Nutrition, Operations, and Performance solutions.

Player Profile - What You Bring to the Team:

• Registered Dietitian with a deep understanding of sports nutrition.
• Minimum of 4 years of experience working directly with high-performance athletes or teams.
• Strong communication and relationship management skills, with the ability to influence and support change within elite athletic organizations.
• Technical aptitude and curiosity about software tools that support athlete development.

The Ideal Recruit - Skills & Experience:

• Prior experience in account management, SaaS onboarding, customer success, or training.
• Familiarity with the Teamworks Nutrition platform or other athlete nutrition management tools.
• Experience training customers or leading educational sessions, particularly in a tech-enabled environment.
• Background in sports tech, athletics departments, or high-performance environments is a plus.

Champion Mindset - Traits for Success:

• Self-starter with a results-driven, process-oriented mindset.
• Strong interpersonal skills and emotional intelligence.
• Comfortable operating in fast-paced, collaborative, and cross-functional environments.
• Growth-oriented, creative, and always looking for new ways to add value.
• Aligned with our core values: honesty, humility, hard work, commitment, innovation, and exceptionalism.

The Perks of Playing for Teamworks:

At Teamworks, you’re not just joining a company—you’re joining a team that’s shaping the future of sports. We believe that success starts with investing in our people, and here’s how we support and reward every teammate:

• Play to Win: Grow your career as we grow. Shape the future of sports technology while building a career that scales with your ambition.
• Winning Culture: Join a global team of high achievers, innovators, and problem solvers who value teamwork and humility.
• Competitive Compensation: Earn a competitive salary, performance-based incentives, and equity so you share in our success.
• Comprehensive Benefits: Access region-specific benefits designed to support your well-being, including health coverage, life and disability insurance, retirement plans, unlimited paid time off, flexible and remote work options, catered lunches (where applicable), and more.
• Investing in Your Growth: Receive stipends for learning and development, home office equipment, and company gear to set you up for success—no matter where you are in the world.

Compensation Philosophy:

For this role, the salary is $, with your final offer determined by your experience, skills, and interview performance. Every Teamworks teammate is an owner, with equity aligning your success with ours.

We’ve built our compensation framework to attract, retain, and reward top performers. We believe in pay for performance, ensuring that your growth and impact are reflected in your rewards. As Teamworks grows, so do your opportunities—whether that’s through advancing your career, contributing to game-changing innovations, or building long-term financial security.

We continuously review and refine our compensation practices to ensure fairness and alignment with both company goals and individual aspirations. We encourage open discussions about career growth and compensation, and your hiring manager is always available to answer your questions.

At Teamworks, we’re committed to supporting you in and out of the game—empowering you to do your best work while enjoying meaningful rewards.

Inside our Locker Room:

Teamworks is the leading operating system for elite sports, empowering organizations worldwide to optimize performance, streamline operations, and unlock athlete potential. Founded in 2006, we’ve grown from a messaging platform for collegiate football into a global leader with over $165 million in funding and a technology suite that supports every phase of the athlete lifecycle.

Our solutions span four key categories:

• Personnel: Manage the complete roster lifecycle, from recruiting and NIL management to financial operations.
• Performance: Optimize athlete health and training with advanced tools for nutrition, strength & conditioning, and holistic performance tracking.
• Operations: Streamline logistics, communication, compliance, and inventory management to keep teams running efficiently.
• Intelligence: Leverage data-driven insights to inform decisions and maximize competitive advantage across professional and collegiate sports.

At Teamworks, we’re driven by innovation and a passion for sports. We serve more than 6,500 sports organizations globally, helping teams achieve excellence on and off the field. Join us and be part of the future of sports technology.

Our offices are open for work, collaboration, and optional team-building events – but as a remote-first company, we also have teammates working from places across the globe, including New York, London, Perth, and Austin.

What to Expect When Interviewing at Teamworks:

Our interview process is designed to be transparent, engaging, and reflective of our team culture. You can expect authentic conversations, clear steps, and the opportunity to connect with key team members. We encourage you to ask questions and get to know us as much as we get to know you.

Learn more about our process here.

Teamworks is an equal opportunity employer - if you live our core values every day and are honest, hardworking, humble, committed, innovative, and an all-around exceptional person, you'll thrive at Teamworks. We are committed to building a diverse and inclusive workforce and take affirmative action to not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  This policy applies to all employment practices within our organization, including but not limited to recruiting, hiring, promotion, termination, compensation, benefits, and training. Teamworks is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email hiring@teamworks.com.

To all recruitment agencies: Teamworks does not accept agency resumes. Please do not forward resumes to our jobs alias, Teamwork employees or any other organization location. Teamworks is not responsible for any fees related to unsolicited resumes.