Senior Product Manager - Admin Experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Manager - Admin Experience in United States.

This role offers the opportunity to lead and define the enterprise administration experience for a high-growth SaaS platform, shaping the workflows, tooling, and systems that support both internal teams and enterprise customers. You will oversee the entire enterprise customer lifecycle, from account setup and provisioning to ongoing management and renewal, ensuring scalable, efficient, and user-friendly experiences. This position requires collaboration across multiple teams, including operations, revenue, implementation, and engineering, to deliver cohesive and impactful solutions. You will influence senior stakeholders, optimize complex workflows, and drive initiatives that enhance customer autonomy, operational efficiency, and overall satisfaction. This is a high-impact individual contributor role for a product leader who thrives in complex, cross-functional environments. Strong strategic thinking, systems design skills, and executive-level influence are key to success.

Accountabilities:

Own the vision, strategy, and roadmap for enterprise administration across internal and customer-facing systems
Map, optimize, and improve the enterprise customer lifecycle, including provisioning, account configuration, growth, and renewal
Collaborate with cross-functional teams to ensure alignment and seamless execution of end-to-end workflows
Influence senior stakeholders and executives to secure investment, prioritization, and adoption of strategic initiatives
Measure success through operational efficiency, reduced overhead, improved onboarding, and enhanced customer satisfaction
Serve as the connective link across technology and operational teams to deliver a unified and scalable admin experience

Requirements:

Proven experience as a senior product manager in enterprise SaaS, with a track record of cross-functional transformation initiatives
Expertise in enterprise lifecycle management, internal tooling, or admin experience domains
Skilled at mapping and redesigning complex workflows across multiple systems and teams
Strong systems thinking and ability to balance operational realities with customer experience goals
Experience influencing executives and senior stakeholders in high-growth, fast-paced environments
Exceptional communication, problem-solving, and organizational skills
User- and outcome-focused mindset, with the ability to translate strategy into actionable, measurable results
Preferred: familiarity with provisioning, account configuration tools, and enterprise customer lifecycle platforms

Benefits:

Competitive base salary range: $180,000 - $220,000 USD
Performance-based bonus and equity opportunities
Comprehensive medical, dental, and vision insurance
Short- and long-term disability, life, and AD&D coverage
Flexible work environment with remote-friendly options
Generous paid time off, including holidays and parental leave
Professional development allowances and tech stipends
Inclusive and equitable work environment supporting diversity and growth

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Senior Product Manager - Admin Experience

Requirements:

Benefits:

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