About the role:
We are seeking a Senior Product Manager to lead product strategy and execution. This individual contributor role operates in a PM and PO model, partnering closely with engineering and data science teams to deliver data-informed solutions in a regulated environment.
This role is critical to defining and delivering data and AI-driven capabilities in fraud and dispute management, driving measurable business outcomes. It bridges product vision and execution, ensuring priorities are clearly defined, communicated, and delivered.
Responsibilities include:
- Define product strategy, roadmap, and priorities
- Define the problems to solve, target users, key use cases, and intended business impact
- Establish feature briefs, success criteria, and outcome measures
- Guide prioritization and tradeoff decisions from a client and business perspective
- Partner closely with engineering and data science teams to define and deliver data and AI-driven capabilities
- Collaborate with Product Owner and engineering partners to refine requirements and support execution, stepping in as needed to unblock progress and ensure delivery stays on track
- Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, and clients
- Partner with Product Marketing to support go-to-market efforts, while incorporating customer feedback through direct engagement (e.g., betas, discovery, validation)
- Leverage AI tools to accelerate research, analysis, and product development workflows
- Monitor adoption, feedback, and performance to ensure solutions are delivering value
- Incorporate regulatory considerations into product decisions
Required Qualifications:
- 7+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
- Strong fintech domain knowledge: fraud and disputes space, with demonstrated knowledge of consumer financial products and chargeback/dispute resolution processes.
- Experience leading product work across strategy, prioritization, and delivery
- Experience working on data-driven products and partnering closely with technical teams
- Strong analytical thinking and comfort using data to inform decisions
- Ability to lead cross functional teams and drive alignment in complex environments
- Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments
- Experience in regulated or risk-sensitive domains, preferably within fintech, fraud, or dispute management
- Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products, able to effectively partner with data science and engineering teams
- Experience using AI tools to improve productivity, accelerate workflows, and enhance product development processes
- Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership.
- Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.