Senior Product Manager

North One is seeking a Senior Product Manager to join our high-performing team 🚀. As a remote-first, venture-backed startup driving the FinTech movement, we're reshaping financial services and banking for small businesses across America. Backed by top VCs, we tackle impactful challenges and focus on making a significant difference for our customers.

About North One and Our Mission

North One is a business banking and financial management platform for small businesses across America. We go beyond simplifying banking; we’re redefining what financial management can be by creating solutions that lead to better financial outcomes. Our vision is to be the digital finance department for every small business in America, built on a solid banking foundation.

Our mission is to enable every small business to thrive by connecting business banking with financial management, allowing anyone to take charge of their economic independence. We deeply believe in the transformative power of entrepreneurship and aim to make this power accessible to all.

About the Role

As our Senior Product Manager, you'll work directly with our leadership team. You’ll join a team of high-caliber professionals from Chime, Twitter, Instacart, E-Trade, McKinsey, Notion, Etsy, and eBay. If you're ready to make a significant impact, this role is for you.

Key Responsibilities

• Drive wallet share: Design and ship features that deepen NorthOne’s role in our customers’ financial lives—getting them to move more money, rely on us more often, and stick around longer.
• Own the roadmap: Build and deliver a focused roadmap of platform improvements tied to engagement and retention. Prioritize outcomes over outputs.
• Work fast, learn faster: Run experiments across app, SMS, email, and push. You know a feature shipped isn’t the goal—impact is.
• Use data to steer: Define metrics, set up tracking, and run A/B tests. Surface insights that drive product decisions.
• Know the customer: Partner with  CX, and data teams to identify pain points, habits, and jobs-to-be-done. Use those insights to simplify the experience and remove friction.
• Collaborate tightly: Partner with engineering, marketing, and operations to align roadmaps and ship at speed.
  
  

Required Skills & Experience

• 5+ years in product: You’ve built and scaled products in SaaS or fintech, ideally in product-led growth or subscription-based models.
• Fluent in data: You’re confident with SQL, testing frameworks, and performance metrics—and you can interpret what matters.
• Customer-obsessed: You deeply understand user psychology and behavior. You’ve built habits, not just features.
• Comfort in ambiguity: You bring structure to open-ended problems, then execute with urgency.
• Cross-functional operator: You know how to rally teams and get things done without drama.
  
  

Bonus Points

• Experience working with small business clients
• Experience in B2SMB business models
• Familiarity with growth tactics in subscription-based products and experience with marketing analytics and business intelligence tools

As a valuable member of NorthOne’s team, you’ll get:

• Family coverage of top-tier health/dental benefits: Get the right coverage for what matters most.
• Remote-first work: You decide where you work. You can work from home, visit one of our in person hubs, or work while you travel.
• Professional development budget: Enjoy an annual budget to deepen your expertise
• Unlimited paid time off: We measure success around outcomes, not hours worked.
• Powerful gear: We’ll make sure you have the right tech to do your best work.

Few people have been trained for this sort of role and research shows that women and people from underrepresented groups are less likely to apply if they haven’t satisfied every requirement. If you are this close to what we’ve described, but aren’t sure, apply. Let’s figure out together if this is where you could shine.

NorthOne is proud to be an equal opportunity employer and celebrates diversity. We welcome all applicants regardless of race, colour, gender, age, religion, sexual orientation, disability status or national origin.