<div class="content-intro"><h3><strong>About RoadRunner</strong></h3><p>At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.</p><p>Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services. Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards. </p><p>Our Glassdoor reviews are fantastic (3.3/5 on 311 reviews), our CEO’s approval rating is 71%, and 65% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.5/5 on 85 reviews) and we now have over 14K followers on LinkedIn.</p><p> </p><p><strong>***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.</strong></p></div><p></p><h4 data-path-to-node="6"> </h4><h4 data-path-to-node="6"><strong>Compensation & Benefits:</strong></h4><ul><li data-path-to-node="7,0,0"><strong>Pay Rate:</strong> $110k - $130k annually (Exempt / Full-Time)</li><li data-path-to-node="7,1,0"><strong>Annual Bonus:</strong> 10% annual discretionary bonus</li><li data-path-to-node="7,2,0"><strong>Working Hours:</strong> Monday through Friday from 8:30 am – 5:30 pm EST </li><li data-path-to-node="7,3,0"><strong>Travel Required:</strong> <5% - travel to headquarters in Pittsburgh, PA once a year </li><li data-path-to-node="7,3,0"><strong>RoadRunner</strong> pays 100% of your medical, dental and vision premiums along with 70% for dependents</li></ul><p> </p><h4><strong>Job Summary:</strong></h4><p></p><p data-path-to-node="7"></p><p data-path-to-node="6">We’re looking for a <strong data-path-to-node="6" data-index-in-node="33">Senior Product Designer </strong>and <strong>Internal Systems</strong> Expert to lead the evolution of the tools that power our business. This role is about <strong data-path-to-node="6" data-index-in-node="164">operational excellence over aesthetic delight.</strong> You will be the architect of high-density internal applications and Business Intelligence (BI) dashboards that help our 500+ employees make faster, better decisions.</p><p data-path-to-node="7">If you love the logic of complex workflows and want to see your work directly improve an employee’s daily life by making their job "not suck," this is your role.</p><p data-path-to-node="8"> </p><h4 data-path-to-node="9"><strong data-path-to-node="9" data-index-in-node="0">The Role at a Glance:</strong></h4><ul><li data-path-to-node="10,0,0"><strong data-path-to-node="10,0,0" data-index-in-node="0">75% Research & Synthesis:</strong> Deep discovery, user flows, and wireframing. You’ll talk to users to figure out why a feature is "broken" and map out an improved version.</li><li data-path-to-node="10,1,0"><strong data-path-to-node="10,1,0" data-index-in-node="0">25% Execution & Maintenance:</strong> Delivering high-fidelity designs in Figma and evolving our in-house Design System Library (DSL).</li></ul><p></p><p></p><h4 data-path-to-node="12"><strong data-path-to-node="12" data-index-in-node="0">Primary Responsibilities:</strong></h4><ul><li data-path-to-node="13,0,0"><strong data-path-to-node="13,0,0" data-index-in-node="0">Discovery & User Research (25%):</strong> Partner with Product team to conduct interviews, synthesize pain points, and document the current vs. future state of internal workflows.</li><li data-path-to-node="13,1,0"><strong data-path-to-node="13,1,0" data-index-in-node="0">Design Execution (25%):</strong> Create wireframes, prototypes, and high-fidelity designs for information-dense applications and BI dashboards.</li><li data-path-to-node="13,2,0"><strong data-path-to-node="13,2,0" data-index-in-node="0">Design System Ownership (20%):</strong> Manage and contribute to our homegrown DSL. You’ll identify missing components and collaborate with Engineering to build reusable, scalable elements.</li><li data-path-to-node="13,3,0"><strong data-path-to-node="13,3,0" data-index-in-node="0">Usability & Validation (15%):</strong> Conduct usability testing scripts and sessions. You’ll watch users interact with your prototypes to validate that the design actually "does the thing it was intended to do."</li><li data-path-to-node="13,4,0"><strong data-path-to-node="13,4,0" data-index-in-node="0">Engineering Partnership (15%):</strong> Work side-by-side with the Engineering team. You’ll provide detailed annotations in Jira, negotiate technical constraints, and review builds to ensure they meet your specs.</li></ul><h3 data-path-to-node="15"> </h3><h4 data-path-to-node="15"><strong data-path-to-node="15" data-index-in-node="0">What You Bring to the Table:</strong></h4><ul><li data-path-to-node="16,0,0"><strong data-path-to-node="16,0,0" data-index-in-node="0">3–5+ years in Product Design:</strong> Specifically focusing on <strong>internal-facing tools </strong>or data-heavy applications </li><li data-path-to-node="16,0,0"><strong data-path-to-node="4,0,0" data-index-in-node="0">Full-Stack Design Proficiency:</strong> You are an expert in the end-to-end UX process, from conducting deep-dive user research and synthesis to high-fidelity UI execution.</li><li data-path-to-node="16,1,0"><strong data-path-to-node="16,1,0" data-index-in-node="0">Internal Systems Expert:</strong> You understand that for internal tools, "efficiency" is the primary metric. You know how to organize a page so a user can glean importance from data at a glance.</li><li data-path-to-node="16,2,0"><strong data-path-to-node="16,2,0" data-index-in-node="0">Figma Power User:</strong> Expert-level proficiency in Figma is a must. You know how to build prototypes that simulate real-world behavior.</li><li data-path-to-node="16,3,0"><strong data-path-to-node="16,3,0" data-index-in-node="0">The "Non-Rigid" Thinker:</strong> You are comfortable with ambiguity and don't need a playbook. You can facilitate your own meetings and gather requirements independently.</li><li data-path-to-node="16,4,0"><strong data-path-to-node="16,4,0" data-index-in-node="0">Engineering Liaison:</strong> You enjoy the "give and take" with developers. You can explain your design rationale while respecting technical feasibility.</li><li data-path-to-node="16,5,0"><strong data-path-to-node="16,5,0" data-index-in-node="0">Stakeholder Management:</strong> You have the confidence to say "no" to feature requests that don't align with the user's core needs, and the communication skills to explain <em data-path-to-node="16,5,0" data-index-in-node="165">why</em>.</li></ul><h3 data-path-to-node="18"> </h3><h4 data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0"></strong></h4><h4 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">The Autonomous Operator (Manager's Partnership Style):</strong></h4><ul><li data-path-to-node="5,0,0"><strong data-path-to-node="5,0,0" data-index-in-node="0">Self-Driven Communication:</strong> Joe is not a micromanager. He thrives on a "no-surprises" relationship where you own your calendar and your updates. You are the type of designer who proactively pings Joe with progress and roadblocks before he ever has to ask for them.</li><li data-path-to-node="5,1,0"><strong data-path-to-node="5,1,0" data-index-in-node="0">Remote Pro:</strong> You have mastered the art of remote work. You don’t wait for a meeting invite to solve a problem—you record a Loom, start a Slack thread, or jump on a huddle to keep the momentum moving.</li><li data-path-to-node="5,2,0"><strong data-path-to-node="5,2,0" data-index-in-node="0">Confidence Under Pressure:</strong> You’ll be the design expert in the room. You need to be comfortable facilitating meetings with stakeholders and defending your design logic independently, as Joe won’t be in every meeting with you.</li><li data-path-to-node="5,3,0"><strong data-path-to-node="5,3,0" data-index-in-node="0">Feedback as a Two-Way Street:</strong> Joe is a product leader, not a designer. You should be comfortable receiving his input from a business perspective, but also have the backbone to professionally push back and explain the "why" when a design choice is critical to the user's success.</li></ul><h4 data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0"></strong></h4><h4 data-path-to-node="18"> </h4><h4 data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">Education:</strong></h4><ul><li data-path-to-node="19,0,0"><strong data-path-to-node="19,0,0" data-index-in-node="0">Bachelor’s Degree:</strong> Design, HCI, Computer Science, or a related field.</li></ul><p></p><h4><strong>Core Values:</strong></h4><ul data-pattern="discCircleSquare" data-depth="1"><li value="1"><strong>Trust: </strong>Have confidence in our team. Have integrity in your actions </li><li value="2"><strong>Be Humble:</strong> Stay grounded. Seek feedback. Be curious.</li><li value="3"><strong>Be Passionate</strong>: Love what you do. Love what we do.</li><li value="4"><strong>Embrace Challenge:</strong> See obstacles as opportunities to learn and grow. </li><li value="5"><strong>Be Accountable:</strong> Take ownership. Be reliable. Be proactive. </li><li value="6"><strong>Care Personally About Each Other:</strong> Show compassion, empathy and open-mindedness</li></ul><p> </p><div class="content-conclusion"><p>We are excited to consider talented individuals from across the country. However, please note that we currently <strong>do not </strong>support candidates residing in the following states: <strong>Alaska (AK) / Delaware (DE) / Hawaii (HI) / Kansas (KA) / Louisiana (LA) / Maine (ME) / Montana (MT) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / South Dakota (SD) / Vermont (VT) / Wyoming (WY)</strong> / <strong>Puerto Rico</strong></p><p>We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! </p><p><em>RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.</em></p><p> </p></div>