Senior Partnership Manager, Higher Education

The Senior Partnership Manager will be responsible for strengthening institutional relationships, increasing program adoption, and developing scalable partnership strategies that drive long-term impact. The role requires a balance of strategic account management, stakeholder engagement, operational coordination, and data analysis.

• Develop and execute expansion strategies for existing higher education partners, increasing adoption across departments, courses, and programs.
• Build strong relationships with faculty, department leaders, administrators, and other campus stakeholders to identify growth opportunities.
• Own partner retention and engagement by monitoring account health, identifying risks, and proactively addressing challenges.
• Create and improve partnership playbooks, processes, and frameworks to support consistent growth across the partner portfolio.
• Use data and performance insights to evaluate partnership success, identify opportunities, and guide investment decisions.
• Collaborate closely with internal teams including product, marketing, and program delivery functions to ensure successful partner outcomes.
• Advocate for program value by communicating curriculum quality, student impact, and career outcomes to academic audiences.

Requirements:

The ideal candidate is a strategic relationship builder with experience managing complex partnerships and a strong understanding of higher education environments. They should be comfortable working across multiple stakeholders, analyzing data, and driving measurable growth.

• 5+ years of experience in account management, customer success, partnerships, strategic sales, or related roles.
• Strong understanding of higher education ecosystems, including institutional structures, decision-making processes, and campus dynamics.
• Ability to engage effectively with technical audiences, including computer science faculty and academic leaders.
• Experience translating complex data into actionable insights and compelling narratives.
• Demonstrated ability to build and maintain long-term relationships with diverse stakeholders.
• Strong cross-functional collaboration skills and experience coordinating across multiple teams.
• Familiarity with AI tools and the ability to use technology to improve productivity and decision-making.
• Commitment to expanding access to education and creating pathways for economic mobility.
• Preferred: Experience working directly with faculty, STEM departments, curriculum committees, or academic credit approval processes.
• Preferred: Background in computer science, software engineering, or another technical discipline.

Benefits:

• Competitive annual salary range of $130,000–$150,000 USD, based on experience and skills.
• Fully remote position with the flexibility to work from anywhere in the United States.
• Medical, dental, and vision insurance with significant employer contribution for employees and dependents.
• Healthcare reimbursement support, flexible spending accounts, and employee assistance programs.
• 401(k) retirement plan, employer-paid life and disability insurance, and identity theft protection.
• Generous paid time off, paid holidays, 10 weeks of fully paid parental leave, and annual company closure at year-end.
• Professional development support, including an annual learning stipend.
• Home office setup assistance.
• Eligibility for Public Service Loan Forgiveness (PSLF).
• Additional perks including wellness programs, legal services, insurance discounts, and employee savings programs.