Senior Manager, IT Business Partner – Commercial Systems

About the role

CG Oncology is seeking a Senior Manager, IT Business Partner - Commercial Systems to lead support, administration, and continuous improvement of Commercial enterprise applications as the company advances toward commercialization.

This role serves as the primary IT partner for Commercial systems supporting functions such as Patient Access, Sales & Market Access, Marketing, Communications, and Business Analytics. The individual will partner closely with business stakeholders, vendors, and internal IT teams to ensure systems are scalable, compliant, secure, and aligned with business needs.

The ideal candidate brings strong experience supporting Commercial platforms in biotech, pharma, or other regulated environments, along with a practical understanding of system lifecycle management, integrations, vendor management, and operational support.

Location: Remote

Essential Functions

Commercial Systems Support & Administration

• Serve as the IT lead for Commercial applications and platforms
• Provide ongoing system administration, user access management, configuration support, and issue resolution
• Manage support tickets, escalations, system maintenance, and vendor coordination
• Ensure system reliability, compliance, security, and operational performance
• Support integrations and data flows across Commercial and enterprise systems

Business Partnership & Solution Delivery

• Partner with Commercial stakeholders to gather requirements, identify improvements, and support business priorities
• Translate business needs into scalable technology solutions and enhancement requests
• Lead or support system implementations, upgrades, releases, and roadmap planning
• Facilitate cross-functional coordination across IT, Finance, Compliance, HR, and Commercial teams
• Help standardize processes, improve user adoption, and optimize existing technology investments

Compliance, Governance & Vendor Management

• Support compliant system operations in alignment with company policies and applicable regulatory requirements
• Maintain audit-ready documentation for system administration, change management, and access controls
• Coordinate vendor releases, upgrades, enhancements, and issue remediation
• Assess impacts of system changes and support testing, communication, and training activities

Process Improvement & User Enablement

• Identify opportunities to improve scalability, usability, integrations, and operational efficiencies
• Develop and maintain support documentation, SOPs, and knowledge resources
• Support user training and communication related to system changes and best practices

Qualifications

Required

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, Life Sciences, or related field
• 7+ years of experience supporting enterprise or Commercial systems in biotech, pharmaceutical, life sciences, or other regulated environments
• Experience supporting Commercial platforms such as CRM, data warehouse, marketing technologies, master data management, or related systems
• Strong understanding of system administration, integrations, SDLC, access management, and change control
• Experience partnering with business stakeholders, vendors, and cross-functional teams
• Strong communication, problem-solving, and organizational skills

Preferred

• Experience supporting platforms such as Salesforce, Marketing Cloud, Snowflake, Tableau, Veeva, Azure, AWS, MuleSoft, or Boomi
• Experience in a high-growth biotech or pre-commercial organization
• Certifications such as PMP, ITIL, Salesforce, SnowPro, or related technology certifications
• Experience supporting system implementations, integrations, or enterprise scaling initiatives

Please note that CG Oncology does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Any resumes or client information submitted to our careers page or any employee of CG Oncology by any search firm or agency without an applicable contract in place will become the property of CG Oncology and no fee(s) will be paid.

Total Rewards

CG Oncology offers very competitive and comprehensive Total Rewards, helping to support and reward our global team of high-performing employees focused on developing bladder-saving therapeutics for patients afflicted with bladder cancer.

• HIGHLY COMPETITIVE SALARIES   
• ANNUAL PERFORMANCE/MERIT REVIEWS
• ANNUAL PERFORMANCE BONUSES
• EQUITY
• SPECIAL RECOGNITION

Well-Being Benefits

In addition to our Total Rewards, CG Oncology offers a variety of Well-Being Benefits to meet the majority of the needs of our unique and growing workforce.  These benefits are designed to support our team to achieve a healthy balance between work and their personal lives to remain refreshed, engaged, and creating an environment where each person can find a deeper meaning and purpose in their work.

Well-Being Benefits eligibility begins the 1st of the month after hire.  While a majority of these benefits are for our US-based workforce, we continue to assess comparable levels of benefits for our international team members that are aligned with country-specific regulations and their national programs offered.

• FULLY REMOTE WORK ENVIRONMENT
• REST AND RECHARGE BENEFITS - Unlimited Flexible Time Off
• HOLIDAYS –In 2026 we will observe 14 holidays
• RETIREMENT – 401K with 100% company Safe Harbor match up to 4% of base salary
• HEALTH (MEDICAL, DENTAL, VISION) – PPO & HDHP – Cigna/Principal
• HEALTH SPENDING ACCOUNTS - HSA (with Annual Company Contribution), FSA, FSA-DC
• ILLNESS & DISABILITY PROTECTION – Company Paid LTD Coverage + Voluntary Plans
• LIFE INSURANCE – Company Paid 1 x base salary + Voluntary Plans
• ADDITIONAL EXCLUSIVE BENEFITS – Voluntary Legal, Pet, Plus More

CG Oncology is an Equal Opportunity Employer:

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  At CG Oncology, we are building a community of intelligent and passionate team members that share our Vision, Mission and Values, and while the biotechnology space can feel limited in BIPOC, non-binary and even female representation, we endeavor to make hiring decisions that will continue to grow and support our team in the direction of maintaining cultural diversity and sustainability.