Senior Manager, Global Logistics and Fulfillment

The Position

We’re looking for a hands-on Senior Manager, Global Logistics and Fulfillment to lead logistics strategy and operations for our fast-growing business. This role will drive the planning and execution of inbound and outbound logistics across fulfillment and return, and repair operations, balancing cost, efficiency, and customer experience. This role will be instrumental in scaling our logistics infrastructure to support global growth while maintaining agility and operational excellence.

This is a remote position open to anywhere within the US, with a preference for the San Francisco Bay Area. We have an office in San Francisco where we meet one day a week for local team members.

What You'll Do

• Own and evolve Framework’s global logistics strategy to support rapid business growth and geographic expansion, including inbound and outbound transportation, distribution networks, and returns and repair infrastructure.
• Design scalable logistics systems and operating models that balance cost efficiency, delivery speed, and exceptional customer experience.
• Build and lead a high-performing logistics team, with a strong focus on talent development, operational excellence, and readiness to support future scale.
• Drive strategic relationships and performance management across our 3PLs, freight partners, and repair providers, ensuring alignment with company goals and SLAs.
• Partner cross-functionally with Supply Chain, Customer Experience, Product, and Finance teams to proactively align logistics capabilities with product roadmap, sales growth, and market expansion plans.
• Use data-driven decision-making and systems (TMS, WMS, ERP) to drive continuous improvement, cost optimization, and agility in logistics execution.
• Ensure global trade compliance and regulatory adherence across our logistics footprint, with an eye toward risk mitigation and operational resilience.

What You Need

• 10+ years of progressive experience in logistics, transportation, or supply chain management, with at least 5 years in a leadership role.
• Excellent leadership, communication, and cross-functional collaboration abilities.
• Deep knowledge of global and domestic transportation, warehousing, and distribution processes.
• Proven experience working with 3PLs, Repair Centers, and managing large logistics budgets.
• Strong analytical, project management, problem-solving, and negotiation skills.
• Proficiency with logistics systems (e.g., TMS, WMS, ERP) and data analytics tools.
• Expertise in international logistics customs compliance.

What's Nice to Have

• Experience in the Hardware Electronics industry

What You'll Love

• Competitive salary, equity, and health benefits
• Paid company holidays plus 20 PTO days per year
• Paid Parental Leave
• Flexible work hours and locations, including every other Friday off!
• 401K with matching for US employees
• The chance to work at a startup that is making a positive social and environmental impact

Equal Opportunity

We commit ourselves to the principles of equal employment and a diverse work environment. With inclusion being one of our core values at Framework, we do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. We will consider qualified applicants regardless of criminal histories pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Ordinance.

We are also committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to accommodations@frame.work.

The pay range for this role is $144,000 - $180,000 per year. The base salary range for this position may vary depending on various factors such as professional background, work experience, work location, market demand, etc. In certain circumstances, the final offer may vary from the amounts shown in this job description.