<p data-renderer-start-pos="1"><strong data-renderer-mark="true">About us:</strong></p><p data-renderer-start-pos="12">Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products.</p><p data-renderer-start-pos="314">Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture. </p><p data-renderer-start-pos="576">We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.</p><p data-renderer-start-pos="847">Come join our team as we develop new ways to improve the lives of working Americans.</p><p data-renderer-start-pos="1"><strong data-renderer-mark="true">About the role:</strong></p><p data-renderer-start-pos="18">As the Senior Manager, Account Management, you will lead a team responsible for managing all existing client accounts and Platform partnerships. You will oversee client satisfaction, drive revenue growth, and develop long-term relationships while ensuring the successful delivery of our solutions. Your strategic leadership will be crucial in expanding our presence with current clients and delivering exceptional customer experiences.</p><p data-renderer-start-pos="455"><strong data-renderer-mark="true">Responsibilities include, but are not limited to:</strong></p><ul><li data-renderer-start-pos="508">Lead, mentor, and coach a team of Account Managers to achieve retention, growth, and client satisfaction goals</li><li data-renderer-start-pos="622">Develop and execute strategic account plans to grow and retain a portfolio of key client accounts and platforms</li><li data-renderer-start-pos="737">Act as the primary point of contact for key clients, including senior-level stakeholders, building and nurturing strong, trust-based relationships</li><li data-renderer-start-pos="887">Ensure the seamless delivery of solutions for both direct accounts and Platforms by collaborating with internal teams such as Product, Sales, and Operations</li><li data-renderer-start-pos="1047">Identify opportunities for upselling and cross-selling new products and services to increase revenue and product adoption</li><li data-renderer-start-pos="1172">Handle escalated client issues and complaints, working cross-functionally to provide effective and timely resolutions</li><li data-renderer-start-pos="1293">Monitor team and account performance against key metrics, providing regular reports and insights to leadership</li><li data-renderer-start-pos="1407">Stay updated on industry trends, market dynamics, and competitor activity within the fintech space</li><li data-renderer-start-pos="1509">Lead negotiations for contract renewals and expansions, ensuring profitable and long-term partnerships</li></ul><p data-renderer-start-pos="1615"><strong data-renderer-mark="true">Qualifications:</strong></p><ul><li data-renderer-start-pos="1716">Minimum of 5+ years of progressive account management or sales experience within the FinTech, SaaS, or technology solutions industry</li><li data-renderer-start-pos="1852">Proven track record of managing enterprise-level clients and exceeding revenue targets</li><li data-renderer-start-pos="1942">Experience with B2B2C business models and platform management is highly desirable</li><li data-renderer-start-pos="2027">Minimum of 2+ years of experience in a leadership or people management role</li><li data-renderer-start-pos="2106">Strong strategic thinking and business acumen, with the ability to create and execute growth strategies</li><li data-renderer-start-pos="2213">Exceptional communication, presentation, and negotiation skills</li><li data-renderer-start-pos="2280">Proficiency with CRM software (e.g., Hubspot) and experience with data analysis and reporting</li><li data-renderer-start-pos="2377">Demonstrated ability to influence and collaborate with cross-functional teams</li><li data-renderer-start-pos="2458">Ability to work independently and manage multiple priorities in a fast-paced environment</li><li>Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus</li></ul><p data-renderer-start-pos="1033"><strong data-renderer-mark="true">Compensation:</strong></p><p data-renderer-start-pos="1048">The base salary range for this role is <span class="fabric-background-color-mark" data-renderer-mark="true" data-background-custom-color="#fedec8">$110-130k. This range excludes commission / bonus.</span></p><p data-renderer-start-pos="1092">The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc. </p><p data-renderer-start-pos="1365"><strong data-renderer-mark="true">Location:</strong></p><p data-renderer-start-pos="1376">This position is classified as REMOTE<strong data-renderer-mark="true"> </strong>within the United States of America.</p><p data-renderer-start-pos="1452"><em data-renderer-mark="true">We are unable to hire candidates located outside of the domestic U.S.</em></p><p data-renderer-start-pos="1523"><strong data-renderer-mark="true">Benefits: </strong></p><ul><li data-renderer-start-pos="1537">Market-leading medical, dental, and vision insurance </li><li data-renderer-start-pos="1594">Stock options</li><li data-renderer-start-pos="1611">Free Premium-Tier Origin Financial Wellness subscription</li><li data-renderer-start-pos="1671">Monthly home-office stipend</li><li data-renderer-start-pos="1702">401k (TransAmerica)</li><li data-renderer-start-pos="1725">12-weeks paid parental leave for birthing and non-birthing parents</li><li data-renderer-start-pos="1795">Flexible time off + sick and safe time</li><li data-renderer-start-pos="1837">11 paid company holidays</li></ul><p data-renderer-start-pos="1865"><strong data-renderer-mark="true">Working at Branch</strong></p><p data-renderer-start-pos="1884">A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this <a class="_mizu1p6i _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj14q2 _9oik1r31 _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://cdn.bfldr.com/CUTY2K5N/as/jrr3hk6csnwjhrx8phg6ppnj/The_Branch_Manifesto" data-renderer-mark="true"><u data-renderer-mark="true">video</u></a>!</p><p data-renderer-start-pos="2212">Our collaborative spirit has helped us become an award-winning FinTech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others. </p><p data-renderer-start-pos="2569">Learn more about our culture, approach, technology, and people here: <span data-inline-card="true" data-card-url="https://www.branchapp.com/about" data-annotation-inline-node="true" data-annotation-mark="true" data-renderer-start-pos="2638"><span class="loader-wrapper"><span class="hover-card-trigger-wrapper" data-testid="hover-card-trigger-wrapper"><a class="_1yt4x7n9 _2rko12b0 _v56415x0 _1e0c1nu9 _16d9qvcn _syaz14q2 _1rkwglyw _4cvx15qp _19it7r9e _bfhkhp5a _1a3b1r31 _4fprglyw _5goinqa1 _9oik1r31 _1bnxglyw _jf4cnqa1 _1nrm1r31 _c2waglyw _1iohnqa1 _uizt1kdv _nt751r31 _49pcglyw _1hvw1o36 _1372tlke _7ehi1s3c _1j5pglyw _1di6fg4m" href="https://www.branchapp.com/about" data-testid="inline-card-resolved-view">https://www.branchapp.com/about</a></span></span></span></p><p data-renderer-start-pos="2642"> </p><p data-renderer-start-pos="2645"><em data-renderer-mark="true">Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</em></p><p data-renderer-start-pos="2891"><em data-renderer-mark="true">Must be currently authorized to work in the USA without sponsorship or transfer.</em></p><p data-renderer-start-pos="2973"><em data-renderer-mark="true">No third-parties, please.</em></p><p data-renderer-start-pos="3000"><em data-renderer-mark="true"><u data-renderer-mark="true">View how Branch collects your personal data </u></em><a class="_mizu1p6i _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj14q2 _9oik1r31 _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://www.branchapp.com/legal/ccpa" data-renderer-mark="true"><em data-renderer-mark="true"><u data-renderer-mark="true">here</u></em></a><em data-renderer-mark="true"><u data-renderer-mark="true">.</u></em></p>