<p>As a <strong>Senior Integration Engineer</strong> for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle — enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform — Cards, Users, and Card Products — will greatly improve your chances of success.</p><p>You will be on the front line communicating directly with customers (particularly our customer’s developers, product owners, and project managers) and you will partner with groups within Marqeta’s organization.</p><p>We work <a href="https://www.marqeta.com/blog/2022/05/10/flexible-first">Flexible First</a>. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review <a href="https://www.marqeta.com/company/salaryzones">here</a>.</p><p><strong>The Impact You’ll Have</strong></p><ul><li>Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly</li><li>Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting</li><li>Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them</li><li>Balance the big picture and the details — spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight</li><li>Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors</li><li>Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements</li><li>Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys</li><li>Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology</li><li>Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities</li></ul><p><strong>Who You Are</strong></p><ul><li>5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity </li><li>Proficient working with APIs (you don’t need to be a developer but you must be comfortable explaining API concepts to our customers)</li><li>Experience with Bruno or Postman. SQL and Datadog are a plus </li><li>Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings</li><li>Ability to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules</li><li>Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth</li><li>Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale)</li><li>Bachelor’s Degree preferred, or equivalent combination of education and experience</li></ul><p><strong>Your Manager</strong></p><ul><li><a href="https://www.linkedin.com/in/jason-l-horner/">Jason Horner - Director, Card Operations</a></li></ul><p><strong>Compensation and Benefits</strong></p><p>Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:</p><ul><li><strong>National</strong>: A baseline tier that applies to most of the geographic territory of the United States.</li><li><strong>Premium</strong>: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA</li><li><strong>Premium Plus</strong>: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.</li></ul><p>Visit <a href="https://www.marqeta.com/company/salaryzones">this page</a> or consult with a Recruiter to determine which tier would be applicable to you.</p><p>When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire <strong>base salary</strong> range for this position is:</p><ul><li>National: <strong>$112,700 - $140,900</strong></li><li>Premium: <strong>$122,000 - $152,500</strong></li></ul><p>We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.</p><p>Along with monetary compensation, Marqeta offers</p><ul><li>Multiple health insurance options</li><li>Flexible time off – take what you need</li><li>Retirement savings program with company contribution and after tax contributions</li><li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li><li>Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave</li><li>Free therapy sessions, financial and professional coaching, and legal advice</li><li>Monthly stipend to support our remote work model</li><li>Annual “development dollars” to support our people growth and development</li><li>Through Flex First, the freedom to live and work wherever you and your family thrive</li></ul>