This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Insurance Product Content Professional in United States.
This role sits at the intersection of healthcare content strategy, regulatory compliance, and digital experience, focusing on the end-to-end management of Medicare member documentation and provider directory content. You will play a key part in ensuring that Integrated DSNP provider directories remain accurate, compliant, and consistently updated across all member touchpoints. Operating in a highly regulated environment, you will collaborate with cross-functional teams to align content with CMS requirements and enterprise standards. The position combines strategic oversight with hands-on execution, requiring both analytical precision and operational discipline. You will help shape how critical provider information is structured, maintained, and delivered across digital and service channels. This is a high-impact role where accuracy, governance, and customer trust directly influence member experience and operational performance.
Accountabilities- Lead the end-to-end lifecycle management of Medicare provider directories, including setup, updates, quality assurance, and CMS-compliant monthly refreshes to ensure accuracy and reliability across all channels.
- Contribute to the strategic direction of DSNP provider directories by aligning content management practices with regulatory requirements, customer experience goals, and enterprise priorities.
- Oversee content creation, validation, and publication processes, ensuring all directory information meets CMS and state compliance standards while maintaining clarity and consistency.
- Coordinate cross-functional execution with Product, Legal, Compliance, Marketing, and Digital teams to support governance, change control, and operational alignment.
- Manage integration of provider data across systems and platforms to enable seamless information flow and improved service and agent experience.
- Track key performance indicators related to data accuracy and operational efficiency, identifying and implementing improvements to reduce friction and enhance compliance outcomes.
Requirements
- 3+ years of experience in product development, content management, compliance documentation, or related healthcare operational roles, ideally within regulated environments.
- Strong experience gathering, validating, and managing complex datasets or content inputs from multiple stakeholders and systems.
- Proficiency in Microsoft Excel and comfort learning new tools, platforms, and digital content management systems quickly.
- Demonstrated ability to manage competing priorities, coordinate cross-functional initiatives, and facilitate structured meetings with clear outcomes.
- Strong analytical and communication skills, with the ability to translate regulatory and technical requirements into clear, actionable business content.
- Preferred experience in Medicare, Medicaid, or DSNP programs, along with familiarity with CMS regulations and healthcare compliance frameworks.
- Exposure to digital experience platforms, testing tools, or project management certifications (e.g., PMP) is a plus.
Benefits
- Competitive annual salary range of approximately $71,100–$97,800, with potential eligibility for performance-based bonuses.
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401(k) retirement savings plan with additional financial wellness support options.
- Paid time off including holidays, vacation, parental leave, caregiver leave, and volunteer time off.
- Short-term and long-term disability coverage, life insurance, and additional protection programs.
- Flexible remote work environment with occasional travel opportunities for training or collaboration sessions.
- Professional development opportunities in a highly regulated, mission-driven healthcare environment.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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