Senior Hubspot CRM Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior HubSpot CRM Specialist based in United States.

This role is an opportunity to become the strategic owner and technical expert of a growing CRM ecosystem.
You will lead the optimization of HubSpot across marketing, sales, and customer service functions to support scalable business growth.
The position combines CRM strategy, technical administration, data governance, and cross-functional collaboration.
You will shape platform standards, improve customer journeys, and enable teams with powerful automation and insights.
Working with stakeholders across multiple business functions, you will translate complex needs into scalable CRM solutions.
This is an ideal opportunity for a CRM professional who enjoys driving transformation, improving processes, and creating measurable business impact.

Accountabilities:

The Senior HubSpot CRM Specialist will own the CRM strategy, governance, and continuous improvement initiatives that maximize the value of the platform. This role serves as a trusted advisor across business teams, ensuring the CRM ecosystem supports revenue growth, operational efficiency, and exceptional customer experiences.

Own the HubSpot roadmap and strategy, acting as the primary subject matter expert across Marketing Hub, Sales Hub, and Service Hub.
Define and implement CRM governance standards, including data architecture, user permissions, automation frameworks, lifecycle management, and platform administration.
Design and optimize CRM processes such as segmentation, lead scoring, pipeline management, workflow automation, and customer journey orchestration.
Improve data quality and integrity through validation processes, cleansing initiatives, deduplication strategies, and user adoption programs.
Develop reporting and business intelligence solutions using HubSpot and Power BI to measure pipeline performance, marketing effectiveness, customer engagement, and revenue impact.
Partner with Sales, Marketing, Customer Service, Digital, and other teams to translate business needs into scalable CRM enhancements.
Manage integrations between HubSpot, e-commerce platforms, and marketing technologies to improve operational capabilities.
Evaluate new CRM features and recommend improvements that generate measurable business value.
Establish best practices, documentation, and standards to support long-term CRM scalability and adoption.

Requirements:

The ideal candidate is an experienced CRM professional with strong HubSpot expertise, analytical skills, and the ability to influence cross-functional teams. This role requires a combination of technical knowledge, strategic thinking, and hands-on experience managing CRM ecosystems in complex business environments.

5+ years of experience in CRM, Revenue Operations, Marketing Operations, Sales Operations, or a related field.
Significant hands-on experience managing and optimizing HubSpot in a complex organization.
Advanced knowledge of HubSpot Marketing Hub, Sales Hub, and Service Hub, including workflows, reporting, automation, segmentation, and integrations.
Strong analytical capabilities with experience using Power BI, CRM reporting tools, and customer journey analytics.
Ability to translate data insights into actionable business recommendations.
Experience establishing CRM best practices, improving adoption, and influencing stakeholders across multiple teams.
Bachelor’s degree in Business, Marketing, Analytics, or a related discipline preferred.
Experience supporting e-commerce environments, digital customer journeys, or integrated marketing and sales technology ecosystems.
Strong communication, problem-solving, and project management skills.

Benefits:

Competitive annual salary range of approximately $120,000 - $135,000 USD.
Eligibility for bonus compensation.
Comprehensive medical, dental, and vision insurance.
401(k) retirement plan.
Paid time off.
Opportunities for professional growth, skill development, and career advancement.
Opportunity to contribute to enterprise-level CRM transformation initiatives.
Remote work flexibility within the United States.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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