Senior HR Business Partner

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!

What We Believe

We believe that hoteliers deserve better. The global hotel sector is a booming $500B+ industry, yet hotels are facing many complex challenges, including increased pressure from online travel agencies and intense competition from ever-growing room inventory and the shared economy. That coupled with aging, cumbersome technology is making the job of the hotelier more difficult than ever. At Revinate, we use cutting edge technology to build powerful software for hotels to take back control and drive direct revenue. The simplicity and beautiful UX of our solutions are a breath of fresh air in an industry of old technology.

Role Overview

We are looking for an experienced Senior HR Business Partner to join our growing HR Team.  This key role will serve as the first point of contact for our core client groups, starting with our Technology and Contact Center teams (Engineering, Product, Contact Center, IT) -- supporting their full-cycle People & Culture needs, including Org Design, Employee Relations, Performance Management and Compensation.  In addition, this position will play a key role in partnering on Talent Development and Performance Management programs across all functions. This is a fantastic opportunity for someone who comes with a solid, well-rounded background in all things HR, with a desire to have even further impact and growth opportunities in a positive, dynamic culture. 

HR Business Partnership – Serve as the primary contact for all people-related needs for specific client groups (Engineering, Product, IT/Corporate Infrastructure, Contact Center (RezForce), as well as some employees internationally). Our mission is to inspire high performance and create an ongoing employee experience guided by our Company Values -- OneRevinate, Built on Trust, Expect Amazing, Customer Love, Make it Simpler, Hungerness, and Grounded in Gratitude. 

• Headcount Planning - Partner with Hiring Managers and our Director of Talent Acquisition to design optimal organizational structures, manage to a budget, and enable internal mobility/career development.
• Employee Relations - Partner with Business Leaders to manage and resolve core HR needs such as Goal Setting, Career Growth/Development, Performance Management, Conflict Resolution & Culture (e.g. helping teams in different functional areas work well together), etc. 
• Compensation - Serve as central contact for serving the compensation needs for this team, partnering with our Total Rewards Manager - executing our strategy around hiring, incentives and rewards throughout the year.
• Coaching - Serve as trusted mentor/advisor to Managers and Employees as they navigate work-related challenges. You have excellent listening skills, empathy, and strong written and verbal communication skills.
• Problem Solving - You are excellent at taking a subjective problem and breaking it down into objective, solvable solutions. You are organized and strong at making sound HR recommendations to various stakeholders.
• Manager & Development - Partner with our Chief People Officer and HRBP team to build and scale our management training & development opportunities - support both first-time Managers, and more experienced Managers leading larger teams. 
• Employee Development - Partner with our Chief People Officer and HRBP team to design and roll out expanded Employee Development programs - including our Individual Development Plans, Udemy for Business, and Employee Learning Paths.
• Performance Management - Bring new ideas and expertise to our performance management system, to ensure it is fresh, relevant, and effective as our culture scales.

• HR Management Background - 8+ years of experience in a core HR function, creating and delivering impactful people and culture strategies in a start-up environment.
• People Management - You have led teams yourself, and you have coached Managers how to be excellent at managing people.
• Program Management - You have the ability to conceive an idea, get buy-in from key stakeholders, and put an action plan together, manage to drive positive change
• Communication Skills - You are comfortable with both public speaking and working 1:1 with Managers and Employees to resolve communication challenges that arise between teams; you can put a Communication Plan together for an HR/Change Management project.
• Proactive - When you see a challenge, you lean in and seek to resolve it; you are good at navigating ambiguity to fully understand a situation, and create recommendations to get to the best solution. 
• Process Improvement / Change Management - You have helped build new processes and evolve existing ones to drive efficiency.
• Organizational Skills - You enjoy making order out of chaos.
• Attitude & Judgment - You are humble, hungry to learn, and have deep empathy for others; you have the ability to build trust and see multiple perspectives and use good judgment to make sound decisions.
• Familiarity with CA employment law, and global experience is a plus with our offices in Amsterdam and Singapore.

• Health insurance-employee premium paid 100% by Revinate
• Dental insurance-employee and dependents’ premium paid 100% by Revinate
• Vision insurance-employee and dependents’ premium paid 100% by Revinate
• 401(k) with employer match
• Short & Long Term Disability insurance
• Life insurance
• Paid Flex time off
• Monthly work from home stipend
• Telehealth access
• Employee Assistance Program (EAP)

Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.

Candidates must be located in the city listed in the job application. Thank you!

Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

Important Security Alert

We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.

For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to recruiting@revinate.com

Excited?!  Want to learn more? Apply Now!

Our Core Values:

One Revinate - United & Strong, on a single mission together

Built on Trust - It’s the foundation of everything we do

Expect Amazing - We think, dream & deliver big

Customer Love -- When the customer wins, we win

Make it Simpler -- Apply it to everything we do

Hungerness -- Feel it, follow it, be relentless about our success

Grounded in Gratitude - We’re glad to be here & make the most of every day

Revinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. 

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