RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $10B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue.
We’re a remote‑first crew of 120+, spread across 25 countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in.
Documentation at RevenueCat sits at the intersection of Product, Engineering, Support, and Marketing. Our docs are often the first - and sometimes only - way developers experience RevenueCat.
This role will be the first hire to own the end-to-end documentation experience: how it’s structured, how it stays accurate, how it scales with the product, and how it serves both humans and machines. You’ll work closely with Engineering, Product, Design, Support, Advocacy, and Content to ensure our documentation tells a clear, consistent story as RevenueCat continues to grow in scope and complexity.
As Senior Documentation Manager, you’ll be responsible for making RevenueCat’s documentation a durable competitive advantage.
Today, we have strong individual documentation pages, but they don’t always form a cohesive system. Documentation can lag behind shipped features, vary in tone and structure depending on who wrote it, and mix conceptual docs, troubleshooting, and help content in ways that create friction for customers.
Your job is to fix that - and design a documentation system that scales.
You will:
Own documentation strategy and information architecture
Define a clear, opinionated structure for RevenueCat’s documentation that supports:
New apps getting started quickly
Existing apps migrating or expanding usage
Customers using only a subset of RevenueCat’s features
Ensure documentation tells a coherent story across features, platforms, and use cases
Decide what belongs in product docs vs help center vs troubleshooting guides, and enforce those boundaries
Establish consistency in voice, style, and quality
Develop and maintain documentation brand and style guidelines
Ensure docs written by engineers, PMs, and others meet a consistent bar for clarity, tone, and usability
Actively manage and prune legacy documentation, especially in high-visibility areas
Partner deeply with Engineering and Product
Work with Engineering to ensure new features ship with accurate, high-quality documentation
Build processes that prevent docs from falling out of date as the product evolves
Review and improve technical accuracy without becoming a bottleneck to shipping
Make documentation useful for both humans and AI
Treat AI readability and machine consumption as first-class concerns alongside human readers
Structure content so it works well for LLMs, search, and future AI-driven tooling
Anticipate where the documentation system will break as scale increases, and proactively design solutions
Expand documentation into a broader learning ecosystem
Collaborate with Content Marketing, Advocacy, and Design to extend docs with:
Videos
Blog posts
Tutorials and guides
Ensure these assets reinforce (not fragment) the core documentation experience
You’re a documentation leader who thinks in systems, not pages. You care deeply about clarity, accuracy, and structure, and you’re opinionated about what good documentation looks like at scale.
You have:
5-8+ years experience in technical documentation, developer education, or technical content leadership
Experience owning documentation for a complex, evolving developer platform or API-driven product, with hands-on ownership of a git-based, markdown-driven documentation system (Docusaurus is a plus)
A strong editorial mindset paired with enough technical depth to work effectively with engineers
A track record of designing processes that keep documentation accurate over time, not just launching one-off rewrites
You bring:
Excellent written communication and editorial judgment
Strong information architecture instincts
Comfort pushing back when documentation quality or placement undermines the user experience
Experience collaborating cross-functionally in a remote, async-first environment
Values & ways of working:
You’re energized by helping developers succeed with less friction
You default to ownership and long-term thinking
You’re pragmatic - you ship improvements iteratively rather than waiting for a perfect overhaul
You’re comfortable operating without a pre-existing playbook and building one as you go
Become deeply familiar with RevenueCat’s product and existing documentation
Integrate RevenueCat yourself into a sample app to experience the docs end-to-end
Audit the current documentation for structure, tone, accuracy, and redundancy
Develop initial documentation brand and style guidelines
Propose a restructured documentation approach that’s more approachable for both new apps and existing apps migrating to RevenueCat
Lead a documentation overhaul that tells a cohesive, end-to-end story
Ensure customers feel oriented and confident whether they’re using the full platform or a single feature
Establish tight collaboration loops with Engineering, Product, Design, and Marketing around new feature launches
Design and implement systems and processes to keep documentation up to date over time
Partner with Developer Advocacy to create complementary videos, blogs, and educational assets
Make AI readability as important as human readability across our documentation
Establish public documentation as the source of truth for how RevenueCat works internally and externally
Make documentation good enough that it’s actively used to onboard and train new engineers
Move help center and troubleshooting content into a clearly separated, purpose-built home
Expand troubleshooting content so issues are easier to diagnose for both humans and AI
Anticipate scaling limits in our documentation system and proactively address them through automation, tooling, or hiring plans
Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
10-year window to exercise vested equity options
Fully remote and flexible work environment
4-5 weeks of suggested time off annually for mental, physical, and emotional recharge
$2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning
Curious about the interview process? Discover more in our blog post about how we hire and learn tips to help you succeed.
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