Senior Director, Analyst - Healthcare Providers - RCM & Healthcare AI Technology

• Develop innovative, thought-provoking, and highly leveraged research and thought leadership focused on revenue cycle management, healthcare provider technology, and emerging healthcare AI applications.
• Generate new insights and ideas that address complex client challenges and provide compelling, actionable recommendations that accelerate decision-making and business outcomes.
• Conduct in-depth research and analysis to identify root causes, market dynamics, operational barriers, and opportunities within healthcare revenue cycle management.
• Establish differentiated points of view and thought leadership positions that can influence research agendas and inform strategic decisions across the analyst community.
• Research, analyze, and anticipate market trends, technology shifts, competitive developments, and innovations affecting healthcare providers and RCM.
• Advise clients and prospects through virtual and face-to-face interactions, helping them apply relevant insights to critical business and technology priorities.
• Build credibility as a recognized industry expert by providing objective guidance on RCM technologies, processes, vendors, AI applications, and market developments.
• Create and deliver high-value presentations for client briefings, industry events, professional associations, conferences, and other executive audiences.
• Support sales and client engagement activities by serving as a voice of the market and helping teams connect research insights to client priorities and business opportunities.
• Provide timely, high-quality peer reviews of research and contribute to maintaining rigorous standards across published insights and analysis.
• Participate actively in innovation, ideation, research planning, and collaborative discussions across the broader insights community.
• Identify opportunities to improve research methodologies, processes, and service delivery, and help develop approaches that increase team effectiveness.
• Mentor and coach more junior analysts and contribute to the development of a high-performing research community.
• Maintain a strong client-centric approach by proactively creating opportunities for clients to engage with relevant research, insights, and advisory interactions.
• Translate complex technology, financial, operational, and market concepts into clear, concise, and actionable guidance for senior stakeholders.

Requirements

• Bachelor’s degree or equivalent professional experience required; a graduate degree is preferred.
• 12+ years of relevant industry or functional experience.
• Direct experience working in U.S. revenue cycle management within a healthcare organization, healthcare technology vendor, or healthcare technology-focused research, advisory, or consulting firm is required.
• Knowledge of revenue cycle management concepts and practices outside the U.S. is a plus.
• Strong understanding of how emerging technologies, including automation and AI/machine learning, can be applied across healthcare, particularly in revenue cycle management, clinical documentation, and virtual care or telemedicine.
• Demonstrated experience influencing senior-level decision-makers on revenue cycle management, healthcare technology, financial performance, or related strategic issues.
• Deep knowledge of modern revenue cycle processes, technology vendors, implementation challenges, and the real-world operational issues faced by hospitals and other healthcare providers.
• Familiarity with clinical coding and documentation practices and their relationship to modern revenue cycle management and value-based care.
• Understanding of electronic health record technologies and their role in enabling healthcare provider administration.
• Strong knowledge of revenue cycle performance indicators, financial metrics, and analytics used to optimize collections, payment timelines, denials, coding, and related outcomes.
• Demonstrated executive presence, with the ability to establish immediate credibility with executives and diverse stakeholder groups.
• Excellent research, writing, analytical, and presentation skills, with the ability to produce high-quality deliverables under tight deadlines.
• Strong ability to analyze and synthesize complex data, recognize patterns, apply frameworks, and develop and defend well-supported conclusions.
• Excellent written and verbal communication skills, including the ability to explain complex concepts simply and respond effectively to challenging questions.
• Strong subject matter expertise and confidence presenting to both small executive groups and large-scale audiences.
• Strong business and financial acumen, with an understanding of the competitive and global landscape surrounding healthcare RCM and related technologies.
• Ability to work independently while remaining highly collaborative and supporting colleagues across a multicultural, globally distributed team.
• Learning agility and comfort navigating complex, highly matrixed environments with evolving priorities.
• Ability to represent research methodologies, analytical frameworks, and strategic approaches effectively at all organizational levels.
• Willingness and ability to travel up to 25% as required.
• Additional healthcare expertise, or experience in industries with similar claims and payment-system challenges such as health insurance, is advantageous.

Benefits

• Base salary range of $172,000–$202,500 USD, with actual compensation varying based on factors such as education, training, experience, professional achievement, business needs, and location.
• Eligibility for an annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan, depending on the position.
• Generous paid time off.
• 401(k) retirement plan with employer matching of up to $7,200 per year.
• Opportunity to purchase company stock at a discounted rate.
• Market-leading benefits and comprehensive employee support programs.
• Remote work opportunity based in North America, with flexibility to work virtually when productive and collaborate in person when valuable.
• Opportunity to build a recognized voice in healthcare revenue cycle management, healthcare technology, automation, and AI.
• Exposure to senior executives, healthcare organizations, technology vendors, and complex strategic challenges across a global client base.
• Opportunities to influence research agendas, develop thought leadership, mentor colleagues, and shape industry perspectives.
• Inclusive, collaborative, and globally diverse working environment.
• Commitment to equal employment opportunity and reasonable workplace accommodations.