Senior Digital Operations Engineer

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

·       Runner First  

We act in the best interest of the runner

·       Word is Bond 

We do what we say we’ll do

·       Champion Heart  

We give our all in everything we do  

·       There is no “I” in Run

We stay generous with our humanity

·       Keep Moving

We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.   

Your Job:

As the Senior Digital Operations Engineer, you will define and implement delivery and deployment infrastructure for Brooks' digital offerings, grounded in security and accessibility standards. You will resolve technical conflicts during development, mitigate production support issues, and ensure data flow between integrated systems. You will implement continuous improvement and IaC processes, optimize stability and performance in production and test environments, and play a role in Brooks IT and Digital Innovation initiatives. As a subject matter expert on the Digital Operations team, you will mentor engineers, contribute to technical leadership rallies, and coordinate with cross-functional stakeholders to accomplish robust business objectives. You will join a small team dedicated to implementing DevOps best practices in a fast-paced and dynamic work environment, reducing friction and improving efficiency with each managed change.

• Design and implement coordinated integrations across the system architecture
• Establish security and accessibility technical compliance in concert with IT and governance procedures
• Evaluate technical capabilities of new and existing systems, and make recommendations for future growth
• Develop CI and IaC platforms to manage improvement delivery
• Lead technical response to production support incidents
• Partner with vendors to ensure that integrated solutions are highly performant, well-maintained, and supported
• Build robust deployment pipelines with test automation and ensure code quality maintenance
• Coordinate with development, QA, IT, and business partners to drive successful implementation of business initiatives
• Maintain non-production environments and resolve development conflicts
• Mentor and coach team members on industry trends, best practices, and emerging technologies

• BS in CS, IT, Systems Administration, Network Operations or combination of equivalent certifications, work, and/or military experience
• 5+ years of experience in software development, QA, IT, or related fields
• 2+ years of experience with DevOps, CI/CD and IaC methodologies, and associated tools (Git, AWS, Azure, Terraform, Docker)
• Demonstrated experience with eCommerce platforms required
• Salesforce Commerce Cloud experience highly preferred
• JavaScript and one of bash or PowerShell required, Python, Java desired
• Extensive experience optimizing cloud-based code and version control; GitHub experience preferred
• Experience managing multiple cloud-based integrations and reconciling system conflicts
• Experience with security and accessibility compliance across the development and production lifecycle
• Experience with automated deployment testing and shift-left mindset
• Experience with implementing and improving Agile methodologies, especially Scrum and Lean (Kanban); Atlassian experience preferred (Jira, Confluence)
• Passionate about DevOps transformation with experience in evangelizing culture change
• Strong team-oriented bias and communication skills between technical and non-technical resources, with exceptional documentation diligence and a commitment to effective knowledge transfer
• Able to engage during off-hours and on-call as needed by major incident remediation process

Compensation: Our compensation reflects the cost of labor across US geographic markets. The base pay for this position ranges from $115,493 per year in our lowest geographic market up to $210,680 per year in our highest geographic market. Base pay offered will consider the specific geographic market and will vary depending on job-related knowledge, skills, and experience. 

Other:

Brooks is proud to offer a robust benefits package to our employees and their families!  

Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.  

Paid Time Off- Brooks offers generous time off including three to five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus- in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.   

Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.