Senior Certification Program Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Certification Program Manager in United States.

This role is a high-impact, builder-focused opportunity responsible for designing and scaling enterprise certification programs that enable thousands of partners and dealer users to succeed on a complex SaaS platform. You will own the end-to-end creation of certification tracks, assessment frameworks, and credentialing systems across multiple product domains. Working in a fast-evolving environment, you will translate product evolution into structured learning and certification experiences that ensure partner readiness and operational excellence. You will operate autonomously across LMS and certification platforms, shaping both program design and underlying processes. This role blends instructional design, assessment strategy, data-driven program management, and cross-functional collaboration. It is ideal for someone who thrives in building scalable systems from the ground up and improving them through continuous iteration.

Accountabilities:

In this role, you will own the design, execution, and continuous improvement of enterprise certification programs while building scalable systems and processes.

Design and manage certification programs end-to-end, including exam development, item banks, scoring models, and credentialing frameworks
Configure and administer certification and LMS platforms, ensuring efficient delivery and operational consistency
Lead assessment design processes such as cut score setting, SME coordination, and psychometric validation
Translate product updates into certification content updates, new exams, and program enhancements
Build and maintain certification policies, SOPs, workflows, and operational documentation for scalable execution
Own reporting and analytics for certification programs, including pass rates, learner outcomes, and program health dashboards
Identify certification gaps through stakeholder feedback and support prioritization of new credential development
Deliver training and enablement sessions for internal teams on certification tools, processes, and platforms

Requirements:

This position requires strong expertise in certification program design, assessment development, and learning systems administration in complex enterprise environments.

5+ years of experience designing and managing certification or assessment programs in enterprise or SaaS environments
Hands-on experience with LMS and certification platforms (Skilljar, Caveon, Scorpion, or similar)
Strong ability to design exam content, question banks, and structured assessments aligned with learning objectives
Experience working with SMEs and cross-functional stakeholders across product, training, and operations teams
Strong analytical skills with proficiency in Excel and familiarity with reporting or data analysis tools
Excellent written communication skills with the ability to create structured documentation and SOPs
Ability to quickly learn and operate complex systems independently with minimal supervision
Familiarity with learning analytics tools such as Power BI or Tableau is a plus
Experience in SaaS certification programs or enterprise software ecosystems is strongly preferred

Benefits:

Competitive base salary ranging from $88,500 to $147,500 USD
Equity compensation and potential performance-based bonus eligibility
100% employer-paid medical, dental, and vision insurance
Unlimited PTO and generous parental leave policies
Flexible, remote-first work environment
Career growth opportunities in a high-growth, innovation-driven organization
Exposure to cutting-edge SaaS and certification technologies
Collaborative, transparent, and performance-oriented culture

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Senior Certification Program Manager

Requirements:

Benefits:

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