Senior Audit Support Assistant

In this role, you will provide advanced administrative and analytical support to audit operations by ensuring the accuracy and completeness of claims-related information and assisting with financial validation tasks. You will work within structured audit processes to investigate discrepancies and support resolution activities.

• Perform detailed administrative and analytical support for audit engagements, including file and data management, contract review, and application of payment methodologies and closure statuses.
• Conduct claim-level reviews to identify discrepancies, coding mismatches, and reimbursement inconsistencies, supporting accurate recalculations based on audit findings.
• Generate and analyze reports to identify trends in claims outcomes and provide insights to relevant stakeholders.
• Proof and validate claim submissions to ensure accuracy in calculations, documentation, and supporting data prior to client delivery.
• Maintain productivity and quality standards while adhering to established processes and escalating system or workflow issues when needed.
• Support audit teams in determining the financial value of findings and may participate in basic audit activities under supervision.
• Engage in frequent phone-based communication (approximately 50% of time) with providers or internal stakeholders to support issue resolution.

Requirements

This position requires strong administrative precision, analytical thinking, and experience in structured data-driven environments, ideally within healthcare or claims-related settings.

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 3+ years of administrative support experience, preferably in healthcare billing, provider reimbursement, or claims environments.
• Strong understanding of medical billing concepts and industry reimbursement standards (preferred).
• Proficiency in Microsoft Office tools and database systems, with strong attention to detail in data handling.
• Excellent verbal and written communication skills, with comfort managing frequent phone-based interactions.
• Strong analytical mindset with the ability to investigate discrepancies and validate complex claim information.
• Ability to work independently while collaborating effectively within a team-oriented audit environment.
• High level of accuracy, organization, and ability to manage repetitive, detail-heavy tasks in a structured workflow.

Benefits

• Competitive hourly compensation ($21.00–$25.25 per hour, based on experience and qualifications)
• Medical, dental, vision, disability, and life insurance coverage
• 401(k) retirement savings plan
• Paid family leave and paid holidays (9 per year)
• Paid time off ranging from 17–27 days depending on tenure and level
• Overtime eligibility for non-exempt roles
• Fully remote work setup with required equipment provided
• Structured training and support within a specialized audit operations team
• Opportunity to build expertise in healthcare claims auditing and reimbursement processes.