<div class="gmail_default" style="font-size: small;"><div><p><strong>Why Mozilla?</strong></p><p><span style="font-weight: 400;">Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. </span></p><p><span style="font-weight: 400;">The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute </span><strong>open-source</strong><span style="font-weight: 400;"> software that enables people to enjoy the internet on their terms. </span></p><p><strong>About this team and role:</strong></p><p><span style="font-weight: 400;">The role is part of the IT Function within the broader Mozilla Infrastructure team. The IT team supports ERP Services, Workplace services, Service-Desk and On-Prem DC Services across the organization aligned with the mission to build a safe & secure internet. As a Software (Application) Engineer in the newly formed Workplace technology team, you’ll help design, build, and maintain the systems and automations that power Mozilla’s workplace technologies — from collaboration and AI productivity tools to identity and access workflows. You’ll manage day-to-day administration, develop scripts and integrations, and contribute to projects that improve reliability, security, and user experience. This role is hands-on and growth-oriented, offering opportunities to deepen your technical expertise while shaping how Mozillians work and collaborate.</span></p><p><span style="font-weight: 400;">Note</span><span style="font-weight: 400;">: You don’t need to meet every listed qualification to be considered — we value diverse experiences and learning potential.</span></p><p><strong>What you’ll do: </strong></p><ul><li style="font-weight: 400;"><span style="font-weight: 400;">Design, build, and maintain scripts, APIs, and workflow automations that power key workplace systems — collaboration tools (Google Workspace, Slack, Zoom, Atlassian) and identity platforms (Okta).</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Develop lightweight services or integrations that connect collaboration, GenAI-tools (OpenAI, Claude, Gemini) and internal systems, enabling agentic flows (e.g., virtual assistants, workflow agents) that reduce manual work and improve user experience.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Implement monitoring, logging and observability for automation and AI workflows; troubleshoot issues and uncover opportunities for reliability, scalability, and cost-efficiency.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to the evolution of secure onboarding, off-boarding, and mover workflows across access, permissions and SaaS tools — with automation and safe agentic handoffs where appropriate.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with IT, Security, and People teams to ensure identity, data, and compliance standards (SSO, DLP, classification) are deeply embedded through automation and script-driven guardrails.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Participate in pilot projects for new AI and productivity capabilities: integrate LLMs & agents, track usage/adoption metrics, build flows that assist users (e.g., knowledge-agent, document summarizer).</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to the code-review process, documentation of shared libraries for workflows/agents, and build a library of integration templates for reuse across the team.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Partner with senior engineers to modernize workplace systems through scalable architecture, API-first design, and intelligent agentic workflows.</span></li></ul><p><strong>What you'll bring: </strong></p><ul><li style="font-weight: 400;"><span style="font-weight: 400;">4–6 years of experience in software engineering, systems integration or workplace technology development, with a focus on automation or scripting.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency in one or more programming/scripting languages (Java, Go, Python, JavaScript/Apps Script, Bash, PowerShell) and comfortable with RESTful APIs, webhooks, and integration frameworks.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with SaaS platforms (Google Workspace, Slack, Zoom, Atlassian) and interest in agentic/AI workflows (LLMs, agents, prompt pipelines).</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of IAM/SSO (Okta, SAML/OIDC/SCIM) or a willingness to grow in this area; experience automating provisioning/access is a plus.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Experience or curiosity about CI/CD, workflow orchestration, and building self-service delivery models that leverage agents or automation.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Strong troubleshooting, documentation and cross-functional communication skills; comfortable collaborating with non-technical partners and translating automation into tangible operational gains.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">A growth mindset: you embrace learning new AI technologies, care about user experience, and seek to improve systems through intelligent workflows.</span><span style="font-weight: 400;"><br></span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Interest in building agentic flows (for example: bots that triage tickets, summarize documents, assist user tasks) and integrating them responsibly into workplace systems.</span></li></ul><p><strong>What you’ll get:</strong></p><ul><li style="font-weight: 400;"><span style="font-weight: 400;">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Rich medical, dental, and vision coverage</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly all-company wellness days where everyone takes a pause together</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Country specific holidays plus a day off for your birthday</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">One-time home office stipend</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Annual professional development budget</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Quarterly well-being stipend</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Considerable paid parental leave</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Employee referral bonus program</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Other benefits (life/AD&D, disability, EAP, etc. - varies by country)</span></li></ul><p><strong>About Mozilla </strong></p><p>Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.</p><p><strong>Commitment to diversity, equity, inclusion, and belonging</strong></p><p>Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientation<span style="color: #003366;">s, </span>gender identities, and expressions.</p><p>We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at <a class="external-link" href="mailto:hiringaccommodation@mozilla.com">hiringaccommodation@mozilla.com</a> to request accommodation.</p><p>We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.</p><p>Group: D</p><p>#LI-REMOTE</p><p>Req ID: R3004</p></div></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Hiring Ranges:</strong></p></div><div class="title">US Tier 1 Locations</div><div class="pay-range"><span>$137,000</span><span class="divider">—</span><span>$182,000 USD</span></div></div><div class="pay-input"><div class="title">US Tier 2 Locations</div><div class="pay-range"><span>$126,000</span><span class="divider">—</span><span>$168,000 USD</span></div></div><div class="pay-input"><div class="title">US Tier 3 Locations</div><div class="pay-range"><span>$116,000</span><span class="divider">—</span><span>$155,000 USD</span></div></div></div>