Senior Account Manager

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card-issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real-time. Marqeta is powering the most well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc.). Today nearly 8 out of 10 Americans use a product powered by Marqeta every week. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.As Marqeta’s Senior Account Manager, you will partner with a cross functional team and manage a portfolio of customers to drive growth and retention. You will bring a strong track record of growth and deep relationship building experience to provide exceptional client service, uncover revenue generating opportunities (upsell, cross-sell, etc) and viable solutions to these key customers. You proactively uncover the business needs of your customers to understand how our product offerings can grow their business. We work<a href="https://www.marqeta.com/blog/2022/05/10/flexible-first"> Flexible First</a>. This role can be performed remotely. We’d love for you to join us!The Impact You’ll HaveWhile this role will focus on growing revenue by identifying new expansion and cross-sell opportunities, other key responsibilities include:<ul><li>Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them. You’re a numbers fanatic and enjoy modeling, planning and executing paths to growth based on the right data. </li><li>Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation and revenue growth.</li><li>Ensure partnership and programs are running smoothly and successfully.</li><li>Add strategic value to the team by identifying opportunities to drive business and process improvements.</li><li>Develop and deliver high-impact presentations (QBRs, Executive Briefing Decks, etc.).</li><li>Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.</li></ul>Who You Are<ul><li>5+ years of Account Management experience in the Payments industry, ideally selling complex, technology platform solutions.</li><li>3+ years of experience growing and scaling accounts and building relationships with key decision makers.</li><li>3+ years of experience with the following Sales Tech stack: Salesforce, Looker, Gong, and Jira.</li><li>Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization.</li><li>Positive attitude, team player, adaptable, resourceful, and self-starter who is able operate both collaboratively and independently.</li><li>Technical aptitude with demonstrated ability to understand and explain complex technical concepts in a straightforward manner.</li><li>FinTech Guru: You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space.</li><li>Curious Questioner: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general.</li><li>Thoughtful Challenger: As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.</li></ul>Nice-To-Haves<ul><li>Experience or familiarity with high-growth fintechs and financial services companies </li><li>Card Issuing and Processing experience</li></ul>Typical Process<ul><li>Application submission</li><li>Recruiter video call</li><li>Hiring manager video call</li><li>Virtual “Onsite” consisting of 3 - 4 video interviews</li><li>Presentation</li><li>Final Interview with Sales Leader </li><li>Offer!</li></ul>Compensation and Benefits in Marqeta’s Revenue OrganizationMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:<ul><li>National: A baseline tier that applies to most of the geographic territory of the United States.</li><li>Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA</li><li>Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.</li></ul>Visit<a href="https://www.marqeta.com/company/salaryzones"> this page</a> or consult with a Recruiter to determine which tier would be applicable to you.Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. The split is 70/30.When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is:<ul><li>National: $124,875 - $166,500</li><li>Premium: $131,813 - $175,750</li><li>Premium Plus: $138,750 - $185,000</li></ul>Along with monetary compensation, Marqeta offers<ul><li>Multiple health insurance options</li><li>Flexible time off – take what you need</li><li>Retirement savings program with company contribution and after tax contributions</li><li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li><li>Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave</li><li>Free therapy sessions, financial and professional coaching, and legal advice</li><li>Monthly stipend to support our remote work model</li><li>Annual “development dollars” to support our people growth and development</li></ul>

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