Senior Account Executive

Who We Are

Semaphore Solutions is a global leader in delivering cutting-edge SaaS solutions, offering specialized software solutions for high-throughput and high-complexity applications across the life sciences industry, including molecular diagnostics and biopharmaceutical research. As industry trailblazers, our clients span various sectors and are at the forefront of advancements in personalized medicine, utilizing advanced genetic sequencing and molecular diagnostic technologies to discover and develop therapeutics, combat cancer, enhance diagnostic accuracy, and improve overall health outcomes.

Semaphore’s culture is about putting people first. We strive to create an environment where individuals feel a connection to our mission, each other and the community. We provide our staff with genuine support for their well-being and enable their best work through autonomy, flexibility and continuous learning.

What We Do

In addition to our expanding business providing expert software services, Semaphore is entering an exciting new phase with our Laboratory Information Management System (LIMS), Labbit. Labbit is the modern and adaptable lab informatics platform, the intelligent Laboratory System of the future. Our platform offers essential infrastructure to biopharmaceutical and clinical genomic laboratories, empowering them to unlock the full potential of genomic science. Labbit's innovative capabilities will propel diagnostics and therapies, leading to enhanced health outcomes worldwide. We are seeking individuals who are captivated by the convergence of software and life sciences and who want to contribute to a purpose-driven team revolutionizing how science shapes human health.

About the Opportunity

Semaphore is seeking a Senior Account Executive based in Boston to play a pivotal role in driving revenue and expanding our customer base for our innovative product—Labbit, a cutting-edge cloud-based Laboratory Information Management System (LIMS) solution. With expertise in clinical diagnostics, research, biotech, biopharma, or manufacturing labs, you’ll manage complex sales cycles, using your domain knowledge and SaaS sales experience to demonstrate how our LIMS solution can address real-world challenges. If you’ve transitioned from a technical role, such as Field Application Scientist or analyst, into sales, this is an ideal opportunity to leverage your expertise in a sales-driven environment.

In this role, building and maintaining strong relationships with key stakeholders in the community will be essential to your long-term success. You’ll leverage your industry knowledge to identify and cultivate new business opportunities within customer and partner ecosystems. As part of a growing, highly collaborative team, you must be results-oriented and comfortable wearing many hats—including working with marketing on campaigns and sourcing your leads when necessary.

• Drive the Labbit LIMS enterprise SAAS sales process, manage key client accounts, generate new leads, and develop new business opportunities.
• Collaborate with marketing to support outbound sales efforts and campaigns.
• Develop and implement high-impact sales strategies with your team to cultivate and sustain key account partnerships.
• Conduct client discovery meetings to understand their needs and tailor solutions accordingly.
• Present data-driven insights and success stories to prospective clients in person and virtually.
• Proactively contribute to continuous improvement while meeting and exceeding sales performance goals and team outcomes.
• Foster relationships with the biotech community and industry leaders and expand our reference customer base.

• Proven enterprise account management and sales skills with a strong track record of meeting or exceeding quotas.
• Experience in lead generation and business development.
• Solid understanding of the SaaS Enterprise Sales Process.
• Excellent communication and interpersonal skills, with the ability to engage clients effectively.
• Self-motivated and able to work independently in a remote setting.
• Knowledge of the SaaS, Life Sciences, BioPharma, and genomics industries is a plus.
• Bachelor’s degree in Business, Sales, Marketing, or applicable field.

Our Benefits

This position is 100% remote (our headquarters is located in Victoria, BC, Canada). You will be offered a competitive base salary plus commission. In addition, we offer vacation and sick time, health benefits, flexible hours, RRSP/401k, and more. If you want to learn more about what we do, our impact on global health and our team, check out our Careers Page!

Semaphore is committed to prioritizing Diversity, Equity, and Inclusion and recognizes that this commitment requires intentional learning and growth. Through our recruitment process and internal practices, our goal is to recognize and incorporate diverse perspectives into our workplace and create an environment where everyone can find a sense of belonging.