Chronic Care Staffing is Hiring a Scheduling Coordinator!
Location: Remote (Work from Anywhere)
Schedule: Full-Time
Pay Rate: $16.00 - $17.00 per hour
Employment Type: Full-Time
Overview
Chronic Care Staffing is seeking a highly organized and detail-oriented Scheduling Coordinator to support our patient referral and care coordination processes. In this role, you'll serve as a vital connection between patients, healthcare providers, and external specialists, ensuring referral documentation is processed accurately and efficiently.
If you thrive in a fast-paced administrative environment, enjoy working with healthcare records, and take pride in maintaining accuracy, we'd love to hear from you.
Responsibilities
- Review electronic health records (EHRs) to gather and verify patient information.
- Retrieve and organize essential documentation, including:
- Demographic sheets
- Insurance cards
- Recent office visit notes
- Prepare and submit referral packets to external medical specialists.
- Process referrals through fax, phone, and secure healthcare portals.
- Utilize internal specialty resource guides to identify appropriate referral destinations.
- Ensure referral packages are complete, accurate, and compliant with company standards.
- Collaborate closely with follow-up and care coordination teams.
- Cross-train on additional workflows to support operational needs.
- Monitor documentation quality and identify missing or incorrect information before submission.
Requirements
Must Have
- 1–2 years of experience in:
- Medical office administration
- Healthcare clerical support
- Health administration
- Patient services coordination
- Comfortable navigating Electronic Health Records (EHR) systems.
- Strong computer and data entry skills.
- Exceptional attention to detail.
- Ability to manage multiple tasks and prioritize workload effectively.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
Nice to Have
- Experience handling patient referrals or authorizations.
- Familiarity with specialty care terminology such as Dermatology, ENT, Cardiology, Orthopedics, etc.
- Previous experience working with healthcare scheduling platforms.
- Understanding of insurance verification processes.
Benefits
- Fully remote work environment
- Consistent full-time schedule
- Comprehensive onboarding and training
- Career growth opportunities within healthcare operations
- Supportive team environment
- Meaningful work that directly impacts patient care outcomes