Salesforce Senior Implementation Consultant

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  • Company Attain Partners
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 1 week ago - Updated 1 day ago
<div class="content-intro"><p style="line-height: 1.2;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span data-contrast="auto">Attain Partners is an innovative consulting firm </span><span data-contrast="none"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;7f4c969c-bdfa-46db-b24f-ebfa58a37324|53&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Segoe UI&quot;,469777842,&quot;&quot;,469777843,&quot;Segoe UI&quot;,469777844,&quot;Segoe UI&quot;,201341986,&quot;1&quot;,469769226,&quot;Segoe UI&quot;,268442635,&quot;22&quot;,469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">dedicated to disrupting the status quo to change the world and improve the lives of those we touch. </span><span data-ccp-charstyle="normaltextrun">From strategy </span><span data-ccp-charstyle="normaltextrun">to technology and ever</span><span data-ccp-charstyle="normaltextrun">y</span><span data-ccp-charstyle="normaltextrun">where in between, our </span><span data-ccp-charstyle="normaltextrun">experts </span><span data-ccp-charstyle="normaltextrun">use their </span><span data-ccp-charstyle="normaltextrun">unique </span><span data-ccp-charstyle="normaltextrun">skills to advance the </span><span data-ccp-charstyle="normaltextrun">important missions of education, nonprofit, healthcare, and state and local government clients.&nbsp;</span></span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></span></p><p style="line-height: 1.2;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span data-contrast="auto">People are at the center of all we do, and that’s why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture—to be and </span><em><span data-contrast="auto">attain</span></em><span data-contrast="auto"> the best.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job Description</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Attain Partners is looking for an experienced Senior Salesforce Implementation Consultant to join our growing Education Services team and help advancement and fundraising teams around the world make the leap to Salesforce. In this role, you’ll lead the implementation of the most popular solutions in the industry, which includes Kindsight’s ascend product and Salesforce’s Education Cloud.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As a Senior Implementation Consultant, you’ll be responsible for guiding diverse clients through a collaborative implementation process, designing solutions and configuring various Salesforce-based products and features to meet their needs and ensure their success. You’ll also be responsible for providing advice and best practices, leading user testing, and supporting data and deployment activities.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Our clients appreciate the interest we take in their needs and the experience and expertise we bring to their project. The ideal candidate can continue to grow that reputation and have a desire to do so.</span></p><p>&nbsp;</p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job Responsibilities</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct discovery and scope definition activities to develop an holistic solution design and the supporting sprints and stories for implementing it.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead client stakeholders through the planning, build, test and deploy phases of each core implementation sprint and ultimately complete a majority of the configuration in collaboration with your project team.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as a trusted advisor for key business and technology stakeholders, and support decision making through experience-based guidance and best practices, industry knowledge and product expertise.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate closely with Data Services team members to incorporate and support their data migration and integration activities throughout the project.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead and/or coordinate with other consultants on the implementation of various integrated solutions (e.g. Salesforce Marketing Cloud, Experience Cloud, Blackthorn, Conga, Formstack)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support the broader Attain Partners team by sharing and documenting best practices, contributing new ideas to our collective way of working and helping build and grow our pipeline of new clients.</span></li></ul><p>&nbsp;</p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Required Skills</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expert level understanding of Salesforce and its core clouds (e.g., Sales, Service, Experience) and extensive experience performing advanced configuration tasks, including the development of custom solutions and automations (Flows), use of custom metadata and custom settings, and implementation of comprehensive security frameworks.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Some experience working with or in education institutions or non-profits.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience implementing enterprise-level Salesforce and related technology projects from inception through go-live with repeated and demonstrable success.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience delivering projects using agile software development methodologies, including sprint planning, user story and acceptance criteria definition, user acceptance testing and deployment.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience defining business requirements, writing user stories, and providing detailed system architectures and solution designs.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience mocking up, diagraming and/or documenting process flows, integrations, complex automations and UX/UI designs to communicate recommended future state solutions and business processes.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A strong, demonstrable understanding of database design and system architecture concepts, methods and technologies.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience supporting and building out integrations between Salesforce and external systems using both drag-and-drop tools (e.g., Zapier) and more complex ETL tools (e.g., Jitterbit, Mulesoft, Talent).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Demonstrable knowledge and understanding of relevant programming languages, logic and constructs common to Salesforce, including Apex, Lightning Pages and Components, Visualforce, SOQL and SOSL.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Advanced understanding of environment management, release management, code versioning best practices, and deployment methodologies.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.</span></li></ul><p>&nbsp;</p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Desired Skills</strong></span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">6+ years direct experience in implementing, managing and/or supporting CRM systems and related technologies.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2+ years direct experience configuring and administering solutions in Salesforce.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salesforce Admin Certification and one other advanced certification in Salesforce or related products (e.g., Advanced Admin, Platform Developer, ascend/Affiniquest Certifications)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">2+ years working in university or non-profit fundraising and alumni/constituent relations is preferred.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience implementing or managing an instance of Education Cloud, Kindsight ascend or Affiniquest.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience implementing or administering Experience Cloud, Marketing Cloud or Data Cloud; related certifications are a plus.</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Project management skills and experience in managing teams</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Direct, hands-on experience with software development using relevant languages (e.g. Apex, LWC) and tools (e.g. IDEs, Git, product CLIs and APIs).</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong knowledge of data management, including data capture, queries, warehousing, segmentation, storing, cleansing, and security</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong knowledge of CRM software quality assurance best practices and methodologies</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience supporting sales and business development</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor’s degree or higher in a related field or 8+ consecutive years of relevant work history.</span></li></ul><p>&nbsp;</p><hr><p>&nbsp;</p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Additional Information</strong></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:</span></p><ul><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">11 paid federal holidays and flexible unlimited time off (UTO)</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Generous 401(k) matching with immediate vesting</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us</span></li><li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A healthy environment where we value unique experiences, and care about everything that makes you, you</span></li></ul><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Attain Partners is committed to fair and equitable compensation practices. Individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills, ranging from $90,000- $160,000. In addition to base salary, this role is eligible for an annual discretionary bonus.</span></p><p>&nbsp;</p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Interested in this position but the compensation isn’t quite right? Let us know your expectations, and we’ll see if we can make it happen based on your qualifications.</em></span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-charstyle="Strong">Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;7f4c969c-bdfa-46db-b24f-ebfa58a37324|44&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342448,&quot;1&quot;,201342449,&quot;1&quot;,469777841,&quot;Segoe UI&quot;,469777842,&quot;&quot;,469777843,&quot;Segoe UI&quot;,469777844,&quot;Segoe UI&quot;,201341986,&quot;1&quot;,469769226,&quot;Segoe UI&quot;,268442635,&quot;22&quot;,469775450,&quot;ignore-global-css1&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;ignore-global-css1&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Applicants have rights under Federal Employment Laws. For more Information visit </span></span><a href="https://urldefense.com/v3/__https:/www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf__;!!F1XoHSs!TIdq0zG-EsH_Dg3z_rd1On_8uw1NQi5AqXf4cZ4nFMnSDJkyPC5EiL7SiKes$"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">EEO</span></span></a><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1">, </span></span><a href="https://urldefense.com/v3/__https:/www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf__;!!F1XoHSs!TIdq0zG-EsH_Dg3z_rd1On_8uw1NQi5AqXf4cZ4nFMnSDJkyPC5EiBQrAYh0$"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">EEO Poster Supplement</span></span></a><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1">, </span></span><a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Family and Medical Leave Act (FMLA)</span></span></a><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1">, and </span></span><a href="https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Employee Polygraph Protection Act (EPPA)</span></span></a><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1">.</span></span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="none"><span data-ccp-charstyle="ignore-global-css1">If you are unable to complete this application due to a disability, contact this employer to ask for </span><span data-ccp-charstyle="ignore-global-css1">an accommodation</span><span data-ccp-charstyle="ignore-global-css1"> or an alternative application process.</span></span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></span></p></div>

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