Revenue Strategy & Operations Analyst

Keeper is hiring an analytical and energetic Revenue Strategy & Operations Analyst to support and enhance the operational processes and analytical capabilities of our Sales, Customer Success, and Channel teams. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for significantly impacting our revenue operations by providing valuable insights that drive our continued growth.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

The Revenue Strategy & Operations Analyst will be instrumental in shaping how we drive revenue growth, optimize our go-to-market (GTM) engine, and make data-informed strategic decisions. You’ll work cross-functionally with Sales, Marketing, Finance and Product to enable operational efficiency and long-term planning. In this role, you’ll produce actionable insights, optimize performance reporting and drive meaningful process improvements within a dynamic, rapidly growing environment.

Responsibilities

• Conduct comprehensive analyses of sales and customer success performance, including forecasting accuracy, pipeline health, bookings, churn and renewal trends–collaborate on renewal and expansion strategies to enhance customer lifetime value
• Maintain and enhance centralized reporting and dashboards using Salesforce, Tableau and other analytical tools
• Provide visibility into KPIs and performance metrics, enabling stakeholders to make informed, data-driven decisions
• Proactively identify trends, risks and opportunities within sales and customer success metrics, developing clear, concise and impactful insights and recommendations for senior leaders
• Identify gaps in existing processes that hinder revenue growth or operational efficiency, assisting in implementing improvements, such as enhancing CRM data quality, refining pipeline management processes and streamlining reporting workflows
• Work closely with Sales, Customer Success, Marketing, Finance and Product teams to ensure alignment and consistency in go-to-market reporting and analytics 

Requirements

• 3+ years in Revenue Operations, Sales Operations, Business Intelligence, or a related analytical role, ideally within SaaS or technology sectors. Startup or cybersecurity industry experience is a plus
• Skilled in Salesforce, with intermediate to advanced experience in Excel/Google Sheets
• Familiarity with Tableau or similar BI tools preferred
• Strong analytical skills, capable of diving deep into data sets, recognizing patterns, and presenting clear recommendations
• Comfortable dealing with ambiguity and independently solving problems
• Effective communicator able to translate complex data into clear insights
• Capable of creating concise presentations for diverse stakeholder groups
• Demonstrated ability to effectively collaborate cross-functionally and contribute constructively in team settings

Preferred

• Familiarity with cybersecurity or enterprise SaaS markets
• Exposure to OKR/KPI-driven environments
• Experience supporting process optimization projects or business transformation initiatives

Benefits

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Rother/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.