Revenue Operations Contractor

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.  

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!  

Job Summary

The Revenue Operations Contractor will support day-to-day sales and revenue operations activities while internal leaders focus on a large-scale Salesforce Revenue Cloud/CPQ implementation. This role will provide critical operational support to ensure continuity of business operations across revenue systems, sales processes, data analytics, and reporting.

The ideal candidate will have hands-on experience with Salesforce, ideally including previous experience with the CPQ solution, sales operations support, and a strong understanding of go-to-market tools and processes. The contractor should be comfortable working independently, managing multiple tasks, and collaborating across departments.

Key Responsibilities

• Provide administrative and operational support across Salesforce and other GTM systems (e.g., Gong, High Velocity Sales, Highspot, etc.)
• Assist with CRM data entry, integrity audits, reporting, and dashboard maintenance
• Triage and resolve internal user support requests related to sales tools and systems
• Help support GTM related training and onboarding for sales reps
• Support the Deal Desk process, ensuring pricing, documentation, and approval flows align with established business rules
• Participate in pipeline reviews, reporting preparation, and other recurring sales operations rhythms
• Assist in maintaining sales performance and activity reports for leadership
• Coordinate cross-functional communications between Sales, Finance, Legal, and Customer Success for deal closure and handoff processes
• Help drive data quality and governance efforts by identifying and remediating inconsistencies
• Provide ad hoc analysis and support on strategic and tactical initiatives as needed

Knowledge, Skills, and Abilities

• 5+ years of experience in Sales Operations, Revenue Operations, or related fields
• Proficiency with Salesforce CRM required; experience with Salesforce CPQ is a plus
• Familiarity with common RevOps and GTM tools (e.g., Outreach, SalesLoft, Pardot/Marketo, Tableau, Excel)
• Strong analytical and problem-solving skills with attention to detail
• Ability to work independently and handle multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Experience working with cross-functional teams, including Sales, Finance, Legal, and Operations

Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law. 

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.