Revenue Operations Analyst

Company Description

G2 Risk Solutions has a large, valued, and diverse global client base and is the established leader in e‐commerce merchant risk and compliance intelligence and services. Headquartered in Burlingame, California, USA, G2 Risk Solutions helps acquirers, ISOs, PSPs, e-com marketplaces, ad platforms, and other members of the payments value chain take on the appropriate level of risk in their merchant portfolios, while protecting against brand damage, illegal activity, and noncompliance assessments.

We have a welcoming and energetic environment that encourages collaboration and innovation.  We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Job Description

G2 Risk Solutions is seeking a Revenue Operations Analyst who will be a significant contributor to providing strategic operational support and enablement to our customer-facing teams.

Key Responsibilities:

• The Revenue Operations Analyst will play a critical role supporting the Revenue organization by owning and improving our sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale
• Build, configure, and automate technology solutions to deliver business value
• Work with both technical and non-technical stakeholders to define system requirements and customize the platform and deliver products that match requirements outlined to increase revenue, sales productivity, and operational efficiency
• Maintain the sales/revenue operation tech stack and integrations
• Be a thought leader and go-to expert on resources and tools
• Design business process mapping and influence decisions based on product knowledge
• Drive sales data quality, hygiene efforts through excellent change management and maintenance
• Work with cross-functional teams including Marketing, Finance, Operations and Customer Success
• Manage projects, adding value and efficiency to get priority things done quickly and with quality - build reports, run analyses, build/present trainings, design workflows etc.
• Assist the revenue ops team with managing the deal desk and support queues

Qualifications

• This is an exciting opportunity for someone with a willingness to learn, grow, and teach in a collaborative environment in a fast-growing company
• Experience with complex operational, process, and performance improvement projects including process mapping and process re-design
• 3+ years of experience as a Salesforce Administrator, and hold a Salesforce Administration Certification
• 3+ years of experience managing other sales tools such as Hubspot, Gong, LeadIQ, Apollo, or similar type tools to support top of funnel activities
• Strong ability to capture business requirements
• Experience of reporting writing and dashboard creation on the Salesforce platform
• 3+ years of sales/revenue operations experience in SaaS/Software Enterprise, using Salesforce.com
• Experience with cleaning and optimizing data to support sales workflow
• A forward thinker who takes the initiative and identifies gaps in workflows and makes recommendations
• Highly Technical: You have superior analytical skills and advanced MS Excel skills
• Organized: You can tackle multiple priorities, understand the timelines associated with each, and execute with operational efficiency being top of mind
• Meticulous: You have outstanding attention to detail and an understanding of key priorities and initiatives

Additional Information

This position is a fantastic opportunity to work for a fast-growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off 401(k) and potential for annual bonus.

Compensation: base salary up to $80,000 USD 

Why Join Us?

Be part of a team shaping the future of merchant lifecycle risk management. You’ll work with cutting edge solutions, EverC’s AI driven marketplace monitoring and G2RS’s merchant risk suite helping clients reduce fraud, enforce compliance, and scale safely in the digital commerce ecosystem.

G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.