Revenue Operations Analyst

📐 About this role

We're looking for a Revenue Operations Analyst to optimize our revenue processes, encompassing GTM planning strategy and compensation operations. You'll be a key player in ensuring accurate, timely, and strategic processes across our go-to-market (GTM) teams, and contribute to the planning and execution of GTM strategies. You'll collaborate closely with Finance, HR, Sales Leadership, and other GTM teams to drive clarity, accountability, and precision across our incentive structures and overall revenue operations. This is an ideal role for someone who thrives in cross-functional environments, loves turning complex data into actionable insights and clean models, and brings rigor to processes while maintaining flexibility in a scaling company.

What’s in it for you

You’ll work on a team that gives you a high degree of autonomy, trusts your intuition, and invests in your growth. We're action and impact oriented. We value high-quality execution and strive to create a working environment that allows you to move fast and learn.

You’ll work with a manager who also “shovels dirt” and rolls up their sleeves to get work done; they’ll have “done it before” and so will have a deeper empathy for your day-to-day. Your manager will also provide context and visibility, allowing you to build deeper relationships and intuition that’ll help you scale out your impact.

🦸🏻‍♀️ Your responsibilities

• GTM Compensation Operations:

  • Administer and optimize our compensation management system (CaptivateIQ) to ensure timely, accurate, and transparent commission payouts.

  • Lead the implementation and ongoing management of compensation systems, ensuring seamless integration with CRM systems like Salesforce.

  • Manage the monthly cycles of variable compensation payouts, ensuring accurate and timely processing of payroll, including commissions and bonuses.

  • Serve as a primary point of contact between Sales and Finance for all compensation-related matters.

  • Own the end-to-end documentation lifecycle of all compensation-related agreements, including signed plans, updates, and amendments.

  • Maintain strong controls and documentation records of all commissions paid, including supporting documentation.

  • Conduct regular audits to verify the accuracy of commission calculations and payouts.

  • Ensure strong data accuracy and integrity to support financial reporting and audits.

• GTM Strategy & Planning Operations:

  • Support GTM planning cycles by building models to forecast pipeline, bookings, and headcount capacity to support Writer’s growth strategy.

  • Build and iterate on frameworks for territory, quota, and headcount planning in partnership with cross-functional teams.

  • Maintain and evolve planning models and dashboards that enable leadership to make informed, data-driven decisions.

  • Assist in annual and quarterly planning processes including scenario modeling and target setting.

  • Identify gaps and opportunities in the revenue engine and recommend actionable strategies to improve efficiency and growth.

  • Analyze funnel performance, market trends, and historical data to inform strategic GTM decisions.

⭐️ Is this you?

• 3+ years of experience in compensation analysis, revenue operations, or a similar analytical role, preferably in a SaaS environment.

• High proficiency in Salesforce, used as the source of truth.

• Proven experience with compensation management systems (e.g., CaptivateIQ is preferred).

• Strong skills in Google Sheets or Excel, including the ability to perform lookups, pivots, index/match, and build driver/assumption-based models.

AND

• High intellectual curiosity and a proclivity to lean into new subject matter.

• A trusted advisor and partner for all levels of the organization.

• Intrinsically motivated: you set the highest possible bar for what you build and ship.

• An eye for spotting an opportunity, intuition for determining which ones to prioritize, and courage to follow through.

• Possesses humility – no work is too trivial if it's impactful.

• Resilient and open to honest (and kind) feedback; tough skin.

• Self-aware and committed to learning the why for both successes and failures.

• Proactive communication skills, both synchronous and asynchronous.

• Experience managing and building relationships across multiple departments and stakeholder levels.

• A natural affinity to our values of connect, challenge, own.

#LI-Hybrid

🍩 Benefits & perks (US Full-time employees)

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage for you and your family

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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