Revenue Intelligence Operations Manager, Renewals

  1. Home
  2. Remote jobs
  3. Account Manager
  • Company Veeam Software
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 17 hours ago - Updated 9 hours ago
<div class="content-intro"><div class="elementToProof"><p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p></div></div><p><strong>About the Role</strong></p><p>Sitting at the center of the post-sales ecosystem, the Senior Renewals Operations Manager ensures that renewals execution, seller workflows, customer-facing processes, and performance insights operate as a cohesive system — aligned with Customer Success, Support, Professional Services, and Sales. This role brings together people, data, process, and technology — including AI-driven capabilities — to improve renewal outcomes, predictability, and scale. It carries significant executive visibility and influence across regions and functions.</p><p><strong>Key Responsibilities</strong></p><p><em>Strategic Partnership with Renewals Leadership</em> — Serve as a trusted operational partner to VP and Director of Renewals Operations; deliver executive-ready insights and support MBRs, QBRs, and strategic planning cycles.</p><p><em>Renewals Operating Model &amp; Rhythm of Business</em> — Own the end-to-end renewals operating model and cadence; define and track globally consistent KPIs, leading indicators, and risk signals.</p><p><em>Seller Experience &amp; Productivity</em> — Own and continuously improve the Renewals Account Manager experience; reduce operational friction and increase time spent in high-value customer interactions.</p><p><em>Cross-Functional Alignment &amp; Change Management</em> — Drive coordination on cross-functional initiatives; champion disciplined change management to ensure high adoption of new processes and tools across regions.</p><p><em>Data, Insights &amp; AI-Driven Execution</em> — Leverage analytics and AI-powered tools to improve renewal predictability, identify churn risk, surface expansion signals, and reduce manual work for sellers and leaders.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong>What you'll get</strong></span></p><ul><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="82d6d9e2-e817-4acc-84f0-c7c2371948af"><span style="font-size: 16px;">Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="a78978dc-ac89-45cb-90d8-046512111001"><span style="font-size: 16px;">Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="c1532033-276f-4e8a-a3b5-e95a41390077"><span style="font-size: 16px;">Medical, dental, and vision coverage starting on your first day</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="269bfa66-2d60-4598-8e5b-4cca247a02cd"><span style="font-size: 16px;">Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="5f78a25b-2b13-4e0c-8a27-7b2f06f8af85"><span style="font-size: 16px;">401(k) retirement plan with company matching contributions</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="72318735-b901-4780-8fd3-4c5b19dc96de"><span style="font-size: 16px;">Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="ab8637f1-df99-4bd9-ac2a-1038c17e946d"><span style="font-size: 16px;">AirVet: 24/7 virtual veterinary care at no cost</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="acc447d4-7091-44ec-85c6-7041bf41a6c9"><span style="font-size: 16px;">Legal services, identity protection, and supplemental health insurance options</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="f1cae164-1753-4613-9116-6f6cbaa77f39"><span style="font-size: 16px;">Tax-advantaged spending accounts for healthcare, dependent care, and commuting</span></li><li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="2b56323b-b405-4551-b6ce-3aaf737adb5a"><span style="font-size: 16px;">Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning</span></li></ul><p>&nbsp;</p><p><span style="font-size: 16px;"><strong>Compensation Transparency</strong></span></p><p><span style="font-size: 16px;">Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.</span></p><p><span style="font-size: 16px;">In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.</span></p><div><span style="font-size: 16px;"><strong>U.S. Geographic Zones &amp; Compensation Ranges (TTC / OTE)</strong></span></div></div><div class="title">Zone 1: San Francisco Bay Area, New York City Boroughs</div><div class="pay-range"><span>$141,700</span><span class="divider">&mdash;</span><span>$263,000 USD</span></div></div><div class="pay-input"><div class="title">Zone 2: Washington, California (excluding San Francisco Bay Area)</div><div class="pay-range"><span>$129,800</span><span class="divider">&mdash;</span><span>$241,100 USD</span></div></div><div class="pay-input"><div class="title">Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona</div><div class="pay-range"><span>$118,100</span><span class="divider">&mdash;</span><span>$219,200 USD</span></div></div><div class="pay-input"><div class="title">Zone 4: All other US locations</div><div class="pay-range"><span>$102,700</span><span class="divider">&mdash;</span><span>$190,600 USD</span></div></div></div><div class="content-conclusion"><div data-pm-slice="1 1 [&quot;ul&quot;,null,&quot;li&quot;,{&quot;style&quot;:null,&quot;checked&quot;:null,&quot;value&quot;:null,&quot;displayValue&quot;:null,&quot;backgroundColor&quot;:null,&quot;color&quot;:null,&quot;listStyleType&quot;:null}]" data-en-clipboard="true"><hr></div><div data-pm-slice="1 1 [&quot;ul&quot;,null,&quot;li&quot;,{&quot;style&quot;:null,&quot;checked&quot;:null,&quot;value&quot;:null,&quot;displayValue&quot;:null,&quot;backgroundColor&quot;:null,&quot;color&quot;:null,&quot;listStyleType&quot;:null}]" data-en-clipboard="true"><span lang="EN-US" style="font-family: helvetica, arial, sans-serif;"><strong>Veeam Software is an equal opportunity employer</strong> and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.</span></div><div data-pm-slice="1 1 [&quot;ul&quot;,null,&quot;li&quot;,{&quot;style&quot;:null,&quot;checked&quot;:null,&quot;value&quot;:null,&quot;displayValue&quot;:null,&quot;backgroundColor&quot;:null,&quot;color&quot;:null,&quot;listStyleType&quot;:null}]" data-en-clipboard="true"><p><span style="font-family: helvetica, arial, sans-serif;">Please note that any personal data collected from you during the recruitment process will be processed in accordance with our&nbsp;<a href="https://www.veeam.com/recruiting-privacy-notice.html">Recruiting Privacy Notice</a>. &nbsp;</span></p><p><span style="font-family: helvetica, arial, sans-serif;">The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.&nbsp;</span></p><p><span style="font-family: helvetica, arial, sans-serif;">By applying for this position, you consent to the processing of your personal data in accordance with our&nbsp;<a href="https://www.veeam.com/recruiting-privacy-notice.html">Recruiting Privacy Notice</a>.</span><br><br><span style="font-family: helvetica, arial, sans-serif;"><strong>By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.</strong></span></p></div><p><a id="app"></a></p></div>

Loading similar jobs...

USA Remote Jobs

Discover fully remote job opportunities in the United States at USA Remote Jobs. Apply for roles like Software Developer, Customer Service Specialist, Project Manager, and more!

© 2026 Created by USA Remote Jobs. All rights reserved.