Revenue Enablement Program Manager, Customer Success

About the Role

Houzz is seeking a Revenue Enablement Program Manager to own post-onboarding enablement for Customer Success, International GTM teams, and Revenue tech stack adoption.

This role ensures CSMs and global teams have the skills, confidence, and clarity to drive retention, renewal, and value.

What You’ll Own:

- Everboarding programs for CS / COS / Existing Business teams

- Renewal, retention, and value reinforcement motions

- International GTM enablement and localization

- Post-onboarding adoption of Gong, Salesforce, telephony, and GTM tools

- Manager enablement for CS leaders

What Success Looks Like:

- CSMs are confident in renewal and value conversations

- International teams feel supported—not overloaded

- Tool usage reinforces process discipline and visibility

- CS leaders see enablement as a performance partner

What You Will Not Own:

- AE enablement of any kind

- New hire onboarding

- Tool configuration or systems implementation

- Key Partnerships

- Customer Success leadership

- Revenue Operations

- Instructional Design

- Product Marketing (as needed)

• Program Development & Delivery:
• Design, facilitate, and continuously improve training programs for onboarding, ongoing education, product rollouts, and sales methodology.
• Deliver engaging virtual enablement sessions to global revenue teams (AEs, CSMs, SGMs, PSS, COS, etc.).

• Sales Effectiveness & Coaching:
• Partner with sales leadership to identify performance gaps and implement targeted enablement initiatives.
• Provide 1:1 and group coaching on discovery, pitching, objection handling, and deal execution.
• Embed frameworks such as MEDDICC, Sandler, or Challenger to reinforce consistent sales execution.

• Content & Knowledge Management:
• Develop and maintain playbooks, pitch decks, competitive battlecards, and process guides.
• Ensure resources are accessible, up to date, and aligned to the buyer journey.

• Cross-Functional Collaboration:
• Work with Product Marketing and Product Management to translate new features into effective sales messaging and training.
• Partner with RevOps to analyze sales data, identify trends, and measure enablement impact.

• Metrics & Impact:
• Track adoption, engagement, and performance outcomes tied to enablement initiatives.
• Report on enablement effectiveness and continuously refine strategies to maximize revenue impact.

• 4+ years in Sales Enablement, Sales Training, or related revenue-facing role (B2B SaaS strongly preferred).
• Proven track record as a top-performing sales professional or trainer before moving into enablement.
• Strong facilitation, presentation, and coaching skills; able to engage both in-person and virtually.
• Deep understanding of sales processes, methodologies, and buyer psychology.
• Excellent written and verbal communication skills, with the ability to distill complex ideas into simple, actionable insights.
• Experience managing learning platforms, content systems, or sales enablement tools (e.g., Seismic, Salesloft, Outreach, Gong, Chorus, Zoom).
• Strong project management skills with the ability to prioritize, execute, and meet deadlines in a fast-paced environment.

• 7–10+ years in Enablement, L&D, or Customer Success leadership
• Strong understanding of retention and lifecycle motions
• Experience supporting global or distributed teams
• Comfort working across tools, process, and people

Compensation, Benefits and Perks

This role has an annual starting salary range of $120,000 - $150,000. In addition to salary, you’re eligible for competitive benefits that support you and your family as part of your total rewards package at Houzz. Also, depending on the role, you could be eligible for an equity award. Actual compensation is influenced by a wide array of factors, including, but not limited to, skills, experience, and specific work location.

Benefits and perks include:

- Flexible Paid Time Off (PTO)

- Home internet stipend

- Medical, dental, and vision benefits

- Maternity/paternity leave program

- Employee Assistance Program (EAP)

- Professional Development Reimbursement Program

- 401(k) retirement savings plans (Pre-Tax and Roth)

- Flexible Spending Accounts (FSA) - Medical & Dependent Care

- Health Savings Account (HSA) with company contribution 

- Healthy at Houzz program

Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation.

We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work.

If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process.

Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans

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Be Who You Are and Do What You Love at Houzz 

About Houzz

When founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. 

So they built Houzz. 

Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. 

Our Mission and Core Values

We're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we’re all here for one purpose: make the home remodeling and design process more fun and productive for everyone. 

Our Mission

To create the best experience for home renovation and design.

Our Core Values

We’re a Community

We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services.

We Build the Future

We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. 

We Make Things Happen

We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win.

By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice.

*Roles listing ‘Remote - US’ as a location are not currently available in the following states: Alaska, Hawaii, Louisiana and Montana.

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