Customer Experience Specialist (Remote – Tulsa Area)

Make every customer interaction count.

We're seeking a Customer Experience Specialist to provide exceptional support to customers before, during, and after their travel experience. In this remote role, you'll assist with reservations, resolve customer concerns, recommend additional services, and deliver personalized solutions that build loyalty and satisfaction.

What You'll Do

• Assist customers with new and existing through phone and email support.

• Research and resolve reservation, billing, and service-related inquiries.

• Provide white-glove service to corporate, VIP, and high-value customers.

• Identify opportunities to recommend additional products and services.

• Coordinate with internal teams to resolve customer issues quickly and effectively.

• Maintain accurate customer records and documentation.

What You'll Bring

• 2+ years of call center type customer service

• Excellent communication, problem-solving, and relationship-building skills.

• Strong computer skills and ability to navigate multiple systems.

• Ability to work independently in a fast-paced remote environment.

• Previous work-from-home experience preferred.

Why Join Us?

• Remote opportunity in the Tulsa area.

• Competitive pay and benefits.

• Supportive team environment.

• Career growth opportunities.

If you're passionate about helping customers and delivering exceptional service, we'd love to hear from you.

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.