Chronic Care Staffing is Hiring a Remote CCM/RPM Enrollment Coordinator!
Location: Remote (Work from anywhere in the U.S.)
Pay: $17.00–$20.00 per hour
Employment Type: Full-Time
About the Role
Are you a Certified or Registered Medical Assistant (CMA/RMA) passionate about patient care and chronic disease management? We’re seeking a Remote CCM/RPM Enrollment Coordinator to join our growing healthcare team.
In this role, you’ll play an essential part in connecting patients to our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. You’ll identify eligible patients, educate them on program benefits, document verbal consent, and help develop initial care plans for provider review. You’ll serve as a trusted liaison between patients and care teams—empowering patients to take an active role in their health management.
What You’ll Do
- Conduct CCM and RPM enrollments and assess patient eligibility
- Obtain and document verbal consent for participation
- Educate patients and families on chronic conditions, medications, and care expectations
- Communicate effectively with providers, staff, and healthcare professionals
- Support adherence to care plans and assist patients with self-management goals
- Promote positive patient experiences and satisfaction through proactive outreach
- Ensure compliance with CMS and HIPAA guidelines
Requirements
Must-Have Qualifications
- Active CMA/RMA certification (nationally recognized)
- Active BLS certification
- Strong organizational skills and sound professional judgment
- Excellent problem-solving and critical thinking abilities
- Strong verbal and written communication skills
- Proficiency in Google Suite and EMR systems
- Direct experience with CCM and/or RPM programs
Nice-to-Have Qualifications
- Knowledge of CCM regulations and billing requirements
- Experience in care coordination, chronic care management, or transitional care
- Background in patient/family education on chronic conditions or medications
- Familiarity with quality measures, reporting, or CMS compliance
- Additional certifications or coursework in care or case management
- Team-oriented mindset suited to a remote work environment
- Bilingual (English & Spanish) is a plus
Home Office Requirements
- HIPAA-compliant workspace free from distractions
- Private room with a lockable door to prevent PHI disclosure
- High-speed internet connection and approved computer setup (dual monitors required)
Benefits
- Paid Time Off
- 401(k) Retirement Plan
- Health, Dental & Vision Coverage
- No Weekend Work
- Growth Opportunities