QA Analyst, Enterprise Console

DescriptionKeeper Security is hiring a highly motivated and experienced QA Analyst to join our Console team, focusing on ensuring the quality of our enterprise Admin Console applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help maintain and improve the quality of products delivered to our enterprise customers.About KeeperKeeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at <a href="http://keepersecurity.com">KeeperSecurity.com</a>.About the RoleAs a QA Analyst on the Admin Console team, you will focus on testing Keeper’s web-based Admin Console and the backend APIs that support our enterprise solutions. You will work closely with developers, product managers, and other QA professionals to ensure the quality, reliability, and performance of console features used by large organizations. Your responsibilities will include validating frontend functionality, testing backend APIs, identifying and documenting defects, and collaborating with engineering teams to drive timely resolution. This role requires strong attention to detail, experience testing enterprise web applications, and familiarity with modern web and API testing practicesResponsibilities<ul><li>Conduct testing of web-based Admin Console applications to ensure quality, reliability, and usability</li><li>Validate backend APIs that support console functionality using appropriate testing tools</li><li>Create, execute, and maintain test cases based on product requirements and user stories</li><li>Document defects, test results, and QA activities using Jira and Confluence</li><li>Use test management tools such as TestRail to track testing progress and coverage</li><li>Perform cross-browser testing to ensure consistent behavior and performance across supported desktop browsers</li><li>Collaborate closely with developers, product managers, and other QA team members to identify issues and improve quality processes</li><li>Ensure all testing efforts align with best practices for enterprise software quality assurance</li></ul>Requirements<ul><li>Experience testing enterprise web applications or administrative consoles</li><li>Familiarity with web technologies such as HTML, CSS, JavaScript, and modern browsers</li><li>Experience validating backend APIs and working with API testing tools (e.g., Postman or similar)</li><li>Understanding of enterprise application concepts such as authentication, authorization, and role-based access</li><li>Ability to write clear, detailed, and reproducible bug reports and manage them through Jira</li><li>Strong communication skills and ability to collaborate with cross-functional teams</li><li>Familiarity with enterprise identity systems such as Active Directory, LDAP, or similar technologies</li><li>Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (U.S. citizen or lawful permanent resident)</li></ul>Preferred Requirements<ul><li>Experience with JavaScript, HTML, and CSS for web application testing</li><li>Familiarity with cloud environments such as AWS or Azure</li><li>Exposure to identity and access management protocols such as SAML or SCIM</li><li>Familiarity with virtualization or containerization tools (e.g., Docker or VMware)</li></ul>Benefits<ul><li>Medical, Dental & Vision (inclusive of domestic partnerships)</li><li>Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life</li><li>Voluntary Short/Long Term Disability Insurance</li><li>401K (Roth/Traditional)</li><li>A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)</li><li>Above market annual bonuses</li></ul>Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: Exempt<div class="content-conclusion"> Keeper Candidate Privacy NoticeThis notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We CollectInformation You provide:<ul><li class="pf1">Contact details, CV/resume, cover letter</li><li class="pf1">Employment history, qualifications, work eligibility</li><li class="pf1">Application responses and uploaded documents</li></ul>Information We generate:<ul><li class="pf1">Interview notes, assessments, communications</li><li class="pf1">Scheduling information</li></ul>Information From Others:<ul><li class="pf1">Recruiter/referral information who submit your profile</li><li class="pf1">References (with your consent, before final offer)</li><li class="pf1">Public professional profiles</li><li class="pf1">Background verification (post offer)</li></ul> Voluntary Diversity and Equal Opportunity Information<ul><li class="pf1">We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements</li></ul> 2. How We Use Your Data<ul><li class="pf1">Assess your application and suitability</li><li class="pf1">Manage interviews and recruitment workflow</li><li class="pf1">Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)</li><li class="pf1">Comply with employment law obligations</li></ul> 3. Legal Basis<ul><li class="pf1">Legitimate Interests (recruitment management, security and integrity of the hiring process)</li><li class="pf1">Contracting steps (for progressed candidates)</li><li class="pf1">Legal and regulatory compliance obligations; explicit consent where required</li></ul> 4. Who We Share Information WithInternal: <ul><li class="pf1">HR, hiring managers, interviewers*, IT support for system administration</li></ul>*Note - diversity and equal opportunity data is not shared with hiring managers.Third Parties:Service providers who assist with:<ul><li class="pf1">Applicant tracking, recruitment systems and assessment providers</li><li class="pf1">Background verification vendors (post offer)</li><li class="pf1">Recruitment agencies (where applicable)</li><li class="pf1">Tools to support communication, collaboration and to securely store your data</li></ul>Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International TransfersYour data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. SecurityWe implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.7. RetentionWe keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions:<ul><li class="pf1">You opt into our talent database for further retention by providing consent (extended retention)</li><li class="pf1">You're hired (transfers to employee records)</li></ul> 8. Your RightsYou have the following rights and can contact us at the email below to exercise them:<ul><li class="pf1">Access, correct, or delete your data, subject to applicable law and retention requirements</li><li class="pf1">Object to or restrict processing</li><li class="pf1">Withdraw consent (where applicable)</li><li class="pf1">Request data portability</li><li class="pf1">Lodge a complaint with your data protection authority</li></ul>If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated DecisionsKeeper does not make hiring decisions using solely automated processing.10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com </div>

QA Analyst, Enterprise Console

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