Provisional to Permanent - Equal Employment Opportunity Programs Senior Specialist (1231) - Department of Human Resources - (158836)

Company Description

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.

If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification, they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

• Application Opening: Friday, August 22, 2025
• Application Deadline: This job will close at 12:00 am PST on Monday, September 1, 2025. Application must be submitted by 11:59 pm PST on Sunday, August 31, 2025.
• Compensation Range: $134,992 to $164,060 (Classification and Compensation Info)
• Recruitment ID: PTP-1231-158836

FOR CURRENT CITY EMPLOYEES ONLY. This is a Provisional to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current provisional employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the posted classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. 

Job Description

The Department of Human Resources knows people are the City’s greatest asset. Keeping the places our employees work free from harassment, discrimination, and retaliation helps ensure an environment in which all employees can thrive. Are you passionate about championing diversity, fairness, and equity? If so, this job may be right for you.

The Senior Equal Employment Opportunity (EEO) Specialist (Job Code 1231) is responsible for professional activities in the areas of monitoring, program planning, evaluation and implementation of the Department of Human Resources’ EEO Program. The position assists in the administration of a citywide EEO Program and has direct responsibility for one or more major program areas.

What you’ll be doing:

• Supervise subordinate employees in performing professional activities in Equal Employment Opportunity, including the review and evaluation of the work of DHR EEO or department EEO personnel.
• Assist in the administration of citywide EEO Programs and is directly responsible for one or more major program areas.
• Conduct and supervise the review, investigation, and resolution of discrimination complaints using mediation and investigation techniques in consultation with the City Attorney’s Office and the Department of Human Resources EEO Director.
• Participate in depositions and legal proceedings in coordination with the City Attorney’s office.
• Interpret and explain Federal, State, local laws and other equal employment opportunity policies and procedures in response to inquiries from departments, employees, applicants and the public.
• Develop, design, coordinate, provide technical assistance and deliver training programs for departments in EEO, Americans with Disabilities Act (ADA) and related disability statutes, workforce diversity, and other areas as necessary.
• Oversee, develop, amend and monitor EEO policies and procedures to ensure compliance with applicable laws including, but not limited to, Title VII, Fair Employment and Housing Act (FEHA) and Americans with Disabilities Act (ADA).
• Direct the compilation of periodic reports of the City’s or a department’s workforce by collecting, compiling and analyzing data (such as applicant flow, referral and appointment, workforce composition and demographics data) pertinent to EEO. Oversee, direct and provide training in the analysis of workforce utilization.
• Oversee and provide assistance to departments regarding the Americans with Disabilities Act (ADA), related disability statutes and Reasonable Accommodation (RA) requests in compliance with Federal, State and local laws.
• Monitor City/Departmental compliance with Federal, State and local EEO laws, regulations and guidelines.
• Present information before commissions, boards, agencies, and the public.
• Respond to discrimination complaints filed with state and federal agencies.

We’re looking for someone who:

• Is self-confident to hold your own in meetings with high-ranking officials, litigants, attorneys and others.
• Is a negotiator: Your negotiation skills will often mean the difference between a settlement and a lawsuit.
• Can process and analyze critical information from multiple sources and make decisions about next steps under deadlines.
• Has initiative to lean forward in your thinking and make recommendations/take appropriate action.
• Keeps cool in highly emotional and stressful conversations.
• Is an exceptional written and verbal communicator.

A few reasons you might love this job:

• Your work will directly impact people's lives.
• You will be challenged daily.
• You will work with a great team of people who are passionate experts in their fields.
• You will have opportunities to develop your knowledge, skills, and abilities.
• You will work in a department with integrity, which trusts, engages, and values its employees.

Qualifications

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

1. Current Temporary Provisional Employee in Class 1231 who has worked at least 2,080 hours in class 1231; AND
2. Education: Possession of a baccalaureate degree from an accredited college or university; AND
3. Experience: Three (3) years of professional human resources experience in one or more of the following activities: Equal Employment Opportunity (EEO), employee and/or labor relations, or human resources operations; one (1) year of which must have been in performing work in the area of Equal Employment Opportunity.

Substitution:
Additional experience as described above may be substituted for up to two (2) years of the required degree on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one (1) year. Possession of a Law degree or Master's degree in Public Administration/Public Policy, Personnel Administration, Human Resources Management, or Business Administration may be substituted for one (1) year of the required professional human resources experience, but may not substitute for the required one (1) year of Equal Employment Opportunity (EEO) experience.

Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

SELECTION PROCEDURES:

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
2. Preliminary Questionnaire – Training and Experience Assessment (100% Weight) -During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly.  It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their Temporary Provisional City service in the 1231 Equal Employment Opportunity Programs Senior Specialist class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Additional Information

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.]

The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams 
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. 

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

If you have any questions, you may contact Denise Chan at [email protected]. Recruitment ID: PTP-1231-158836

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.