About the role:
- This person will be the front-line employee working with our residents and leasing, maintenance, and construction partners to provide top-tier customer service and drive day-to-day operations of the portfolio of properties they are assigned. The Property Manager II will be assigned a large portfolio, or may be assigned fewer properties with more complex needs, ensuring efficient operations, tenant satisfaction, and financial performance.
What you'll do:
- Management and Supervision: May manage or provide oversight to Assistant Property Managers and Property Managers assigned duties and tasks, ensuring proper execution and support.
- Communication and Coordination: Serve as the primary liaison between Darwin Homes and assigned clients, internal teams, and external vendors. Maintain consistent communication with residents and ancillary services.
- Property Management: Oversee the properties within the assigned portfolio, assist leasing staff with move-in processes, and handle client escalations. Work cross functionally with other departments to drive portfolio performance.
- Repairs and Maintenance: Organize and coordinate repairs and maintenance for properties in the portfolio. Conduct and coordinate routine property inspections as needed.
- Rent Collection and Policy Adherence: Focus on rent collection throughout the month, adhering to stringent collections policies.
- Resident Relations: Represent the company professionally to current and prospective residents, emphasizing customer-first service. Assist in resident relations programs and prepare residents for tenancy with the company.
- Market Awareness: Stay informed about local market conditions, trends, and competition to position the company effectively.
- Lease Management: Work with existing residents to renew leases, transfer to other properties, and foster brand loyalty. Collaborate with internal and external counsel to manage eviction processes.
- Legal Compliance: Ensure adherence to all relevant local, state, and federal laws, including Fair Housing, ADA, and Fair Credit Reporting Act regulations
Basic Qualifications:
- 3+ years of property management experience & prior experience supporting a portfolio of 500+ units
- High School Diploma or GED
- Active Real Estate License. Holding an active license in multiple states is preferred.
- Experience using YARDI preferred
- Bilingual in English and Spanish preferred
- Prefer Regional Manager experience or Senior Property Manager experience
- Must be a resident of Tennessee and have or be willing to acquire real estate license in the State of Tennessee.
Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application.
Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.