Program Manager, Operations

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Program Manager, Operations in United States.

This role offers an opportunity to lead high-impact initiatives across warehousing and fulfillment operations in a dynamic e-commerce environment. You will manage complex projects involving cross-functional teams, external vendors, and advanced automation solutions, ensuring timely delivery and operational excellence. The position emphasizes both strategic oversight and hands-on coordination, driving improvements across fulfillment centers and broader logistics networks. You will track project progress, monitor performance metrics, and identify opportunities for process enhancements. This role suits an analytical, detail-oriented professional who thrives in collaborative, fast-paced operations and enjoys turning operational challenges into measurable results. Monthly travel to on-site facilities is required to support hands-on project execution.

• Plan, coordinate, and oversee large-scale projects aimed at optimizing warehousing and fulfillment networks, including automation initiatives.
• Define project scope, objectives, success metrics, and establish timelines and resource requirements.
• Track progress against milestones, ensuring projects are delivered on time and within budget.
• Collaborate with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and facilitate seamless execution.
• Manage relationships with external vendors and consultants, monitoring performance and deliverables.
• Analyze operational data to identify opportunities for process improvements and cost savings.
• Implement best practices in fulfillment and warehousing, leveraging industry insights to drive efficiency.
• Provide regular project updates to senior leadership, highlighting achievements, challenges, and risks.

• Bachelor’s degree in Supply Chain Management, Logistics, Business, IT, or related fields.
• 3+ years of experience in program or project management.
• 3+ years of experience in warehouse or fulfillment operations, industrial automation, logistics, manufacturing, or large capital projects.
• Experience with operations or fulfillment technologies including Warehouse Management Systems (WMS) and advanced automation solutions.
• Familiarity with project management methodologies such as PMP or Agile.
• Strong analytical and problem-solving skills, with the ability to interpret data and develop actionable insights.
• Effective communication skills to coordinate cross-functional teams and liaise with vendors and stakeholders.
• Comfortable with occasional on-site travel to fulfillment centers and office locations.

• Competitive base salary: $70,000 – $85,000 per year.
• Fully remote work with monthly travel to fulfillment centers as needed (company-covered travel).
• Comprehensive medical, dental, and vision insurance options.
• 401(k) plan with up to 4% company match.
• Paid vacation, sick leave, and holidays.
• Company-paid life insurance and long-term disability coverage.
• Professional development budget of $750 annually.
• Flexible Spending Account (FSA) and Employee Assistance Program (EAP).
• Monthly $25 meal credit, work-from-home stipend, and company rewards program.
• Supportive work culture emphasizing growth, ownership, and work-life balance.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1