Program Manager, Competitive Programs

• Build the foundational infrastructure and operating mechanisms needed to turn ad hoc competitive initiatives into repeatable, scalable programs.
• Lead high-priority competitive programs end to end, defining program charters, objectives, workplans, milestones, decision forums, and success measures.
• Establish and manage cross-functional operating cadences for individual programs, including workstreams such as product and regional teardowns, seller enablement, product-gap reviews, go-to-market plays, and executive engagement plans.
• Coordinate competitive deal-triage and rapid-response mechanisms for priority opportunities, ensuring each situation has a clear commercial owner, response plan, and access to the necessary Product, Pricing, Legal, Risk, or executive support.
• Partner with Market Intelligence to translate competitor, customer, and deal signals into concrete actions for Product, Product Marketing, Sales, and go-to-market leadership.
• Create clear, decision-oriented reporting for executive leadership covering program health, competitive pipeline, risks, progress, recommendations, and required actions.
• Lead company-wide competitive culture initiatives designed to encourage stronger competitive awareness and coordinated action.
• Build trusted relationships across functions and organizational levels while maintaining clear boundaries between central program coordination and functional decision ownership.
• Apply program design and execution expertise to additional strategic go-to-market priorities as business needs and the team’s mandate evolve.
• Identify dependencies, risks, and blockers across complex initiatives and drive timely escalation and resolution.
• Ensure programs transition effectively into sustainable operating models and repeatable processes once initial objectives have been achieved.

Requirements:

• Bring 7+ years of experience in program management, business operations, go-to-market strategy, management consulting, or a related discipline, with experience in Sales, Marketing, Product, GTM Operations, or another commercial organization.
• Demonstrate a strong track record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff.
• Have experience managing global programs across regions, customer segments, and product lines.
• Be comfortable operating under pressure and adapting quickly in fast-paced, rapidly changing environments.
• Demonstrate the ability to navigate senior stakeholders with different incentives, priorities, perspectives, and decision rights.
• Be highly skilled at structuring ambiguous problems, synthesizing qualitative and quantitative information, developing recommendations, and driving decisions.
• Possess excellent executive communication skills, including the ability to produce concise written updates, facilitate senior working sessions, and communicate risks and trade-offs directly.
• Have proven experience establishing operating cadences across multiple teams while tracking milestones, dependencies, actions, decisions, and escalations.
• Demonstrate strong ownership, sound judgment, adaptability, and the ability to work independently with limited oversight.
• Bring strong analytical skills and confidence using data to diagnose issues, evaluate program health, and guide prioritization.
• Have a collaborative, hands-on approach and a willingness to roll up your sleeves while building trust with cross-functional partners.
• Demonstrate leadership through ownership of challenges, support for colleagues, and a consistent commitment to high-quality deliverables.
• Experience leading competitive programs, strategic account programs, product launches, commercial transformation initiatives, or other high-stakes go-to-market programs is preferred.
• Experience in B2B technology, enterprise software, fintech, payments, or platform businesses is an advantage.
• Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, or product feedback mechanisms is beneficial.
• Experience building a new operating model, program-management function, or repeatable playbook from the ground up is preferred.
• Experience partnering closely with Product, Product Operations, Product Marketing, Sales, Pricing, Finance & Strategy, and GTM Systems teams is valuable.
• Familiarity with SQL, business intelligence tools, or other approaches to analyzing pipeline, adoption, revenue, and operational data is a plus.

Benefits:

• The annual U.S. base salary range for this role is $155,800–$233,600 USD.
• The salary range may span multiple career levels and is narrowed during the interview process based on experience, qualifications, location, and other relevant factors.
• Additional benefits may include equity and company bonus opportunities.
• Eligible employees may receive a 401(k) plan.
• Medical, dental, and vision benefits may be available.
• Wellness stipends may be provided.
• Office attendance expectations vary by role, team, and location, with office-assigned employees generally expected to spend at least 50% of their time each month in their local office or with users.
• The role offers the opportunity to work with senior leaders and cross-functional teams on high-priority strategic initiatives with broad organizational impact.
• Candidates are encouraged to apply even if their experience does not precisely match every qualification, as diverse career paths and perspectives are valued.