Program Manager

Location: This is a US-based remote position, with candidates in the Tampa Bay area preferred.

• Tampa-based employees may have the possibility of transitioning to a hybrid schedule in the future, requiring periodic onsite presence at our Tampa, FL location. 

Employment Type: Full-Time M-F Core business hours with on-call availability

Job Summary 

We are seeking an experienced Senior Program Manager to lead a multi-disciplinary IT team supporting enterprise-level technology operations for a federal government client. You will serve as the primary point of contact between our delivery team and government stakeholders, driving execution, performance accountability, and compliance across a complex IT support program.

Key Responsibilities 

●    Lead overall program planning, execution, and performance reporting for a complex federal IT support contract

●    Serve as primary client-facing representative ensuring clear, proactive communication with government stakeholders

●    Develop and maintain comprehensive program documentation including project schedules, risk registers, staffing plans, and management plans

●    Oversee monthly status reporting and prepare executive-level briefings for senior leadership

●    Manage personnel transitions, key personnel changes, and onboarding with no degradation of service

●    Coordinate across technical disciplines including application administration, cybersecurity, database management, and software development

●    Ensure all contract deliverables are submitted on time, accurately, and in required format

●    Manage software license renewal tracking and procurement coordination

●    Support transition-in and transition-out activities to ensure continuity of operations

Required Qualifications 

• U.S. Citizenship required
• Security Clearance: minimum T3 required
•  Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• Minimum 8 years of experience in IT program management
• Proven experience managing multi-disciplinary IT teams in federal government or DoD environments
• Strong knowledge of project management methodologies
• Experience managing deliverables and performance in compliance with federal contract requirements

Preferred Qualifications 

●    PMP (Project Management Professional) certification

●    Experience with DoD contract management, DFARS compliance, and federal acquisition regulations

●    Familiarity with ServiceNow, Jira, or similar ITSM/ticket management platforms

●    Knowledge of DoD Risk Management Framework (RMF) and NIST 800-37