Program Coordinator – Clinical Education & Telehealth Initiatives

POSITION HIGHLIGHTS:

We are seeking a highly skilled and experienced Implementation Project Manager to lead and execute Teleneurology and software implementation projects, including both new client launches and existing program expansions. This is a full-time, remote position offering the flexibility to work from anywhere.

In this role, the Implementation Project Manager will collaborate closely with internal teams and external stakeholders to manage projects from initiation through post go-live. Responsibilities include ensuring project milestones, deadlines, and KPIs are achieved within established timelines.

The ideal candidate is detail-oriented, highly organized, persistent, and an exceptional communicator. While primarily remote, the position may require minimal travel to client sites for pre-go-live meetings.

RESPONSIBILITIES:

·       Lead Project Planning & Alignment: Assist in defining project scope, gathering requirements, and aligning internal and external stakeholders on objectives and deliverables.

·       Client Guidance & Support: Advise clients on project timelines, resource allocation, prioritization, and best practices to ensure a smooth implementation.

·       Workflow & Process Optimization: Design and document detailed workflows and processes to drive project efficiency and execution quality.

·       Accountability & Ownership: Ensure clear ownership of deliverables and accountability across all involved parties.

·       Risk Management: Proactively identify potential project risks and implement mitigation strategies to minimize impact on timeline and outcomes.

·       Cross-Functional Collaboration: Coordinate with implementation teams, subject matter experts, and key stakeholders; facilitate meetings and drive collaboration as needed.

·       Progress Reporting & Communication: Prepare and deliver regular status updates, lead implementation meetings, and maintain transparent communication across all levels.

·       Project Execution & Relationship Management: Drive timely and successful delivery of projects while fostering strong working relationships with clients and internal teams.

·       Post-Implementation Analysis: Lead project debriefs, document key findings, and identify opportunities for continuous improvement and future service line expansion.

QUALIFICATIONS:

• A Bachelor’s degree or an equivalent combination of education and experience in healthcare
• Minimum of 2 years of relevant experience in project management and healthcare (Telehealth experience preferred)
• Strong presentation skills with the ability to effectively communicate with key stakeholders
• Demonstrated ability to prioritize and work on multiple projects concurrently
• Excellent written and verbal communication skills
• Proficiency in MS Office, Google, CRM Tools, Video Conferencing software, as well as project management tools
• Must meet internet requirements for working from home
• Ability to travel as required

WHAT WE OFFER:

·       Competitive salary with performance incentives

·       Health, dental, and vision insurance

·       401(k) offering with company match

·       100 % remote role with technology package provided

·       15 days of PTO and paid holidays

·       Generous stock equity offering

EQUAL OPPORTUNITY PROVIDER:

We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to providing a fair and inclusive working environment for all employees, and we encourage individuals from all backgrounds to apply.