Who are you?
We are looking for highly organized individuals who thrive in a busy, fast-paced environment–we know you’ve heard this before, but we’re not kidding. We’re growing–fast–so we’re looking for folks who are excited to match pace and help keep us moving on our current path. If you are ready to hit the ground running and want to have a direct impact on the services we provide to our clients, then this role is for you!
You will be instrumental in supporting the Production Team, ensuring our team is able to function in a timely and efficient way. Operating with a hospitality mindset, often under pressure, is critical to ensuring our internal and external clients are able to operate at full capacity.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
On a regular basis you will
- Correspond with court reporters and clients to complete post-deposition tasks
- Manage files in preparation for the transcript production process
- Communicate effectively with other teams on Slack
- Have constant communication with the Production team across multiple Slack channels
- Perform data entry across multiple platforms (attention to detail is a must!)
- Carefully handle and manage exhibits for cases–we expect the utmost discretion when it comes to handling sensitive information for our clients
- Develop and collaborate on ideas that help improve the efficiency and workflow of the Production Team
- Attend weekly Zoom meetings to discuss any product, processes, and company-wide updates.
- Be in constant training (since processes change due to product updates)
- Be highly reliable and hold yourself accountable for working in a remote environment
- Have wicked-fast internet speed
- Be available to work overtime when needed
- Assist the Production Team in additional daily tasks as needed
- Have 1:1 meetings with Team Leads or management bi-weekly/monthly on performance
You’re gonna crush it if
- You’ve got 1+ years of administrative or similar experience; prior court reporting or legal experience is a huge plus!
- You excel at organizing your daily tasks with impeccable attention to detail and strong critical thinking skills.
- You have excellent written and verbal communication skills and thrive in a digital, dispersed team where keeping everyone informed is key.
- You approach internal and external communication with a high level of professionalism and a hospitable, people-first attitude—we love people, and we hope you do, too.
- You can work independently in a fast-paced, remote environment, picking up new skills and systems quickly.
- You’re motivated to meet goals set by management and hold yourself accountable.
- You’re proactive about asking for clarification when you don’t understand a task or workflow.
- You notify Production leadership when you have the bandwidth to take on additional tasks and are eager to expand your skill set.
Compensation & Benefits
- Salary - $20-23 hourly
- Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
- Wellness/Mental Health - shared benefits to be used among employees and families
- Flexible Paid Time Off - allowing employees to find balance in their lives
- Options of Equity - we know our success is nothing without our team
- Access to a 401k through Guideline
- A home office setup and a monthly stipend to offset internet and phone costs
Our Team
The production team is a highly reliable and super motivated team. A diverse group working throughout the country, we’re responsible for all final production of deposition transcripts.
We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before!
If a fast paced environment that keeps you on your toes is not for you, then the production team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter, then you may just find the home you are looking for here.
About Steno
- Founded in 2018 and growing fast!
- Values: be highly reliable, constantly innovate, operate with a hospitality mindset
- Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
- We are revolutionizing the litigation and court reporting industry
- Flexible deferred payment options (e.g., DelayPay)
- Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
- White glove, concierge customer service that our clients rave about
Application Information
- Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
- Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
- Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
- Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
- Information provided to Steno, such as professional credentials and skills, educational and work history, and other information that may be included on a resume or application, is collected and stored in our system, but we never disclose or sell your personal information.