About the role
Plenful is hiring our first Product Operations hire to collaborate on the creation, quality, and scalability of Plenful’s product-specific materials. You’ll work at the intersection of Product, R&D, and Engineering, translating messy, external healthcare data into structured assets that drive automation accuracy and product velocity. This is a high-ownership, execution-heavy role for someone who thrives in ambiguity and wants to build a critical function from the ground up, with the opportunity to grow into a leadership role as the company scales.
What you’ll do
- Design and own the end-to-end operational workflows that support Plenful’s product assets.
- Establish industry-leading standards for data research, quality, freshness, and governance across internal systems.
- Source, interpret, and structure data from unstructured or semi-structured inputs.
- Partner with Product and Engineering to translate real-world healthcare complexity into clear product requirements and usable system inputs while identifying gaps, inconsistencies, and edge cases.
- Act as a connective layer between Product, R&D, Engineering, and Operations, ensuring priorities are aligned and execution is unblocked.
- Identify opportunities to automate, systematize, or improve manual workflows as Plenful grows.
- Own timelines and delivery for product operations initiatives.
What we’re looking for
- 4+ years of experience in Product Operations, Program Management, Project Management, or similar roles within B2B SaaS (healthcare strongly preferred).
- Proven experience building, maintaining, or operationalizing data assets, internal tools, or systems of record.
- Experience working with complex, external data sources (e.g., PDFs, portals, spreadsheets).
- Strong ownership mindset—you take problems end-to-end and don’t wait for perfect direction.
- Comfort operating in ambiguity with shifting priorities.
- Exceptional execution, organization, and attention to detail, paired with sound judgment.
- Clear communicator who can translate complex operational details to technical and non-technical partners.
- Interest and capability in scaling processes and managing people over time.
Plenful perks
- Comprehensive Benefits Package: Enjoy unlimited PTO, fully covered health insurance (medical, dental, and vision), meal stipend, health & wellness stipend, 401(k) matching, and stock options.
- Mission-Driven, World-Class Team: Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact.
- Opportunities for Growth: Strengthen your partnership expertise through collaboration with experienced, high-performing leaders across the organization.
- Flexible Work Environment: San Francisco based employees will be hybrid. All other locations are currently remote first.