Product Manager - Travel

Campana Systems

Product Manager – Financial Services
Location: Waterloo, ON
Hybrid role/Remote role: depending on location
 

Position Summary

As a Product Manager for the Travel modules at Campana Systems, reporting to the Director of Professional Services, you will be an integral part of the AXIS team, delivering high-level business consulting services to our auto club clients. You will collaborate closely with auto club business units to ensure the successful launch, implementation, and training of AXIS business software. In this role, you will assess, recommend, and strategize the rollout of AXIS software solutions, tailoring them to meet the specific needs of each auto club. Additionally, you will oversee the entire product lifecycle, including planning, delivery, and marketing of our Travel solution. Key areas include but not limited to Booking and Reservation Management, Customer Relationship Management, Payment Gateway Integration, Supplier Management, Reporting and Analytics, Itinerary Management, Tour and Activity Management, Compliance and Legal Features, and 3rd party accounting system integration.
 

At Campana Systems, we are committed to setting and achieving ambitious goals that drive success for both our employees and customers. As a dynamic software development company, we deliver innovative enterprise and web-based business solutions to the auto club industry through our AXIS product. AXIS is proudly marketed across both Canada and the United States.
 

Job Responsibilities: 

• Client Assessments and Solutions: Conducting thorough assessments, analyses, and providing 
  accurate quotations in response to client inquiries, challenges, or specific business needs.

• Collaboration with Project/Product Managers: Working closely with AXIS Project/Product 
  Managers and clients to successfully implement new features and applications, ensuring alignment with business objectives.

• Support for Large Implementations: Assisting AXIS Project/Product Managers with the execution of major implementations and specialized client projects, ensuring smooth delivery and client satisfaction.

• Ownership of Financial Services Success: Taking responsibility for driving the success of our 
  Financial Services modules by executing product enhancements, ensuring timely delivery, and 
  supporting effective marketing strategies.

• Ability to travel up to 30%. Required to travel freely across North America.

Competencies: 

• Commitment and Accountability: Demonstrates a strong sense of responsibility, consistently 
  meeting challenging deadlines while remaining adaptable to shifting customer priorities.

• Integrity and Trustworthiness: Upholds ethical standards in all tasks, ensuring customer 
  satisfaction without compromising quality or cutting corners.

• Quick Learner and Analytical Thinker: Exhibits the ability to rapidly grasp complex concepts and software, processing detailed information efficiently.

• Strong Organizational and Planning Skills: Effectively plans, organizes, and schedules tasks to maximize productivity and achieve team goals.

• Problem-Solving and Innovation: Skilled in analyzing complex issues and developing innovative solutions using available resources.

• Willingness to Travel: Comfortable with frequent travel across North America as required.

• Proactive Approach: Takes initiative and anticipates customer needs, acting in the best interest of the customer without needing direction.

Qualifications:

• University degree, relevant college diploma or equivalent related work experience.

• Excellent interpersonal, written/verbal communication and customer service skills.

• Strong research, analytical, problem-solving project management, and time management skills.

• Experience with enterprise business applications and project implementations.

• Proficiency in 3rd party applications (Microsoft Office, Jira, Confluence, TeamSupport).

• Experience with turning customer requirements into a system design or deliverable solutions

Preferred Education and Experience:
 

• Project management methodologies.

• Auto club industry or a related service field.

• CTC – Certified Travel Counselor and/or CTIE – Certified Travel Industry Executive certification.

• Business intelligence/data warehousing/business analytics.

• Web Services.

• Accounting systems.

• Software quality assurance

AxisExemptThe estimated base salary range for this role in the United States is $58,400.00 - $87,600.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

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