Product Manager, Revenue Cycle Management

<div class="content-intro">Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.<div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><a href="https://helloalma.com/" target="_blank">Website</a></div><div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><a href="https://boards.greenhouse.io/alma" target="_blank">Job Board</a></div><div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><a href="https://docs.google.com/document/d/1cg1oEuMmxHsRw_45o0pANQycrwKJjub3_EdQDtEnrAc/edit" target="_blank">Values</a></div><div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><a href="https://drive.google.com/file/d/1RLv60bLKQPg_8s1jKEkwOS1EMaNKmPYS/view" target="_blank">Candidate Interview Guide</a></div></div><h2>Product Manager, Revenue Cycle Management</h2>Alma is seeking two mission-driven Product Managers with healthcare experience to support the Alma Insurance Program. In these roles, you will partner closely with stakeholders in Operations and lead efforts to onboard new insurance partners, manage the eligibility & benefits verification process and help scale Alma’s claim submission capabilities for operational stability. The ideal person for these roles is someone who has great project management skills and can translate business and operational needs into product requirements for design and engineering. What you’ll do:<ul><li>Develop a deep understanding of the revenue cycle domain and the claim submission lifecycle at Alma </li><li>Outline a roadmap for your team focused on operational stability and revenue growth </li><li>Articulate a clear vision for Alma to drive operational efficiencies in the early part of the revenue cycle for Alma’s insurance program to continue to scale</li><li>Perform discovery around key problem areas that will create a frictionless user experience</li><li>Collaborate with cross-functional team and stakeholders to identify pain points and areas of opportunity </li><li>Drive the roadmap and feature set priorities through data-driven considerations with your engineering squad to tackle the most impactful organizational challenges aligned to your domain</li><li>Define, track, and analyze key metrics in your domain area along with operational and organizational KPIs aligned to your product space </li></ul>Who you are:<ul><li>You have 2-4 years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.</li><li>Have experience in the healthcare industry in healthcare information systems as a product manager (RCM preferred)</li><li>You are a systems thinker with a track record for achieving impactful outcomes. </li><li>You possess a clear and engaging communication style and are able to build positive relationships across a broad, diverse organization.</li></ul> Benefits:<ul><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re a remote-first company</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">401K plan (ADP)</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly therapy and wellness stipends</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly co-working space membership stipend</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monthly work-from-home stipend</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Financial wellness benefits through Northstar</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Pet discount program through United Pet Care</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Financial perks and rewards through BenefitHub</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">EAP access through Aetna</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">One-time home office stipend to set up your home office</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive parental leave plans</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day</li><li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible PTO </li></ul> Salary Band: $135,000 - $150,000 Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.<div class="content-conclusion">Learn more about how Alma handles applicant data by reading Alma's <a class="c-link" href="https://helloalma.com/applicant-privacy-policy/" target="_blank" data-stringify-link="https://helloalma.com/applicant-privacy-policy/" data-sk="tooltip_parent">Applicant Privacy Notice</a>.</div>

Product Manager, Revenue Cycle Management

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