Product Manager - Detection Services

Who we are

The problem: Every minute matters in fire response.  As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.

About Pano: Pano AI is a 90-person growth stage start-up, headquartered in San Francisco, that is the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows.  Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence.

MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024 and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, CNBC News, and a national TV commercial produced by strategic partner T-Mobile. Pano AI’s dozens of government and enterprise customers span 10 states in the U.S., five states in Australia, and BC, Canada, helping protect more than 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/.  

The Role 

As a member of our product team, you will nurture and grow how our product enables emergency managers and wildland firefighters to protect lives, communities, and our forests. We support customers across multiple industries (utilities, forestry, renewables, etc) that face an ever-increasing risk of wildfire and a growing Wildland Urban Interface.

We are looking for a Senior Product Manager to join our team and drive high-impact product investments that simplify complex customer experiences. In this role, you will break down large, ambiguous customer pain points into clear priorities, using data, customer discovery, and iterative execution to deliver measurable outcomes. You will partner closely with engineering, design, data science, and GTM teams to deliver product solutions that balance customer value, product velocity, and business goals.

This is an opportunity to own and drive a highly visible product area, using your toolkit of customer empathy, data analysis, and structured thinking to reduce noise and improve how we engage our customers.

• Develop the vision, strategy, and roadmap for your product area.
• Break down broad, complex customer problems into smaller, high-leverage opportunities using the Pareto principle and data-driven prioritization.
• Lead customer discovery and quantitative analysis to validate the biggest pain points and the next best investment areas.
• Partner with engineering, design, and data teams to deliver high-quality product experiences iteratively, learning and adapting as you go.
• Influence and align senior stakeholders across the company, using clear narratives backed by customer insights, data, and competitive analysis.
• Drive adoption and measurable business impact, balancing customer delight with operational and business considerations.
• Serve as a thought partner across product areas, bringing structured problem-solving and customer-first thinking to cross-functional discussions.

• 6-7 years of product management experience, including owning product strategy and roadmaps end-to-end.
• BS/BA Degree in a technology-related field or equivalent experience.
• Demonstrated success breaking down large, ambiguous problems into clear customer-centric priorities with measurable outcomes.
• Strong analytical skills; experience using data (quantitative and qualitative) to drive decisions, build narratives, and influence senior stakeholders.
• Excellent written and verbal communication skills, including influencing leaders with data-backed, structured arguments.
• Self-motivated with the ability to work fast and prioritize different tasks that are sometimes ambiguous.
• Humility, empathy, and open-mindedness - no egos.

• Experience working in an early-stage startup (<100 engineers).
• Background in product-led growth or self-serve user experiences, especially in B2B or B2C SaaS environments.
• Experience building AI products, complex UX workflows, or products that engage users via email or text.
• A passion for climate change adaptation and/or firefighting.

Pano is an equal opportunity employer committed to recruiting and supporting our team-members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.