Principal Product Operations Manager

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  • Company Pacvue
  • Employment Full-time
  • Location 🇺🇸 United States nationwide
  • Submitted Posted 4 days ago - Updated 22 hours ago
<p><span style="font-family: helvetica, arial, sans-serif;"><strong>About Us:</strong></span></p><p><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="none">Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></span></p><p class="p1"><span style="font-family: helvetica, arial, sans-serif;"><strong>Why work at Pacvue?</strong>&nbsp;</span></p><ul class="ul1"><li class="li1" style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Be on the cutting edge - Pacvue is transforming the way brands and sellers win online.&nbsp; Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.&nbsp;</span></li><li class="li1" style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.&nbsp;</span></li><li class="li1" style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.&nbsp;&nbsp;</span></li><li class="li1" style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.&nbsp;</span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong>About the role:</strong></span></p><p>We are seeking a strategic and detail-oriented Principal Product Operations Manager who will be responsible for launch readiness and will lead cross-functional planning and execution of product and feature releases. This individual will coordinate all go-to-market (GTM) readiness activities, align stakeholders across departments, and ensure smooth, timely, and successful market entry.</p><p><span style="font-family: helvetica, arial, sans-serif;"><strong>&nbsp;Responsibilities:</strong></span></p><p><em><span data-contrast="auto">Pricing Strategy &amp; Readiness</span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p><ul><li><span data-contrast="auto">Collaborate with Product and Finance teams to define pricing models for new products or features.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Ensure pricing strategy is aligned with business goals and market conditions.</span>&nbsp;<br><span data-contrast="auto">Coordinate readiness of pricing-related systems (e.g., billing, quoting tools).</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Ensure clear internal communication and documentation of pricing changes ahead of launch.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><em><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Program &amp; Project Management</span></span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p><ul><li><span data-contrast="auto">Own the end-to-end launch readiness process for product releases or initiatives.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Define project scope, timelines, milestones, and success metrics.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Drive weekly readiness reviews with stakeholders; escalate risks and resolve blockers.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Create and maintain project documentation, dashboards, and status reports.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><em><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Cross-functional Coordination</span></span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p><ul><li><span data-contrast="auto">Collaborate and enable Product, Marketing, Sales, Customer Success, Legal, Support, and Ops teams on launch deliverables.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Ensure all teams are informed, accountable, and prepared ahead of launch via consistent communication and feedback loops.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Track progress on readiness checklists including training, collateral, messaging, FAQs, etc.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><em><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Risk &amp; Issue Management</span></span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p><ul><li><span data-contrast="auto">Identify potential risks to launch timelines or quality, establish escalation paths and proactively mitigate issues.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Serve as the single point of contact for tracking and resolving launch blockers.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><em><span data-contrast="auto"><span data-ccp-parastyle="heading 3">Operational Excellence</span></span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p><ul><li><span data-contrast="auto">Build and refine scalable launch frameworks, playbooks and SOPs for structured repeatable processes.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Establish KPIs and post-launch retrospectives to drive continuous improvement.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong>Skills &amp; Qualifications:</strong></span></p><ul><li><span data-contrast="auto">7+ years of experience in project management, program management, product operations, or GTM operations.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li><li><span data-contrast="auto">Proven track record of managing complex, cross-functional product or feature launches.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Strong understanding of product lifecycle and go-to-market strategies.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Excellent communication, stakeholder management, and organizational skills.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Prior experience working with functions like pricing, finance, and similar cross-functional teams as a strong plus.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Familiarity with Asana Tech stack like Jira, Jira Product Discovery and Confluence.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">PMP, Agile, or SCRUM certification.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Highly proactive, structured thinker, and problem-solver.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Comfortable navigating ambiguity and driving alignment across functions.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li><li><span data-contrast="auto">Experience in fast-paced SaaS or tech environments.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:200,&quot;335559740&quot;:276}">&nbsp;</span></li></ul><p><span style="font-family: helvetica, arial, sans-serif;"><strong>Benefits:</strong></span></p><ul><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Unlimited Paid Time Off&nbsp;</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Paid Holidays and Floating Holidays</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">401k with Employer Match</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization</span></li><li style="font-weight: 400; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-family: helvetica, arial, sans-serif;">Paid Parental Leave</span></li></ul><p><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">#LI-Remote</span></p><div class="content-conclusion"><p><em data-stringify-type="italic">Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>

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