Platform Professional Services Consultant, Identity (Remote, West Coast)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

As a Consultant focusing on the Platform Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon Platform and it’s capabilities, and laying out a technical vision of Falcon Platform and/or Identity roadmap for customers to follow. The role will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

We are currently reviewing applications from candidates based in Pacific or Mountain Time Zone.

What You’ll Do:

Deployment and Operational Services activities may include:

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applications

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Install CrowdStrike software both remotely and physically

• Develop scripts and processes around software deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Leveraging CrowdStrike applications (Spotlight and Discover as an example) provide support to customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Ability to travel up to 0-25% of the time

What You’ll Need: 

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Deep understanding of software deployment technologies

• Experience with the following technologies: Entra ID, Azure AD, Active Directory, Okta, SSO, MFA

• Familiar with security concepts related to Identity and Access management including: Role-based Access Control, Conditional Access, Authentication Solutions, and Policy Enforcement

• Highly knowledgeable on Windows, Mac, and Linux platforms

• Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

• Good communication and collaboration skills

• Broad experience in computer and network systems security 

• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems 

• High level of motivation; self-starter; results driven 

• Potential for extensive travel and assignment work exists (i.e. 3 month rotation at client site).

Bonus Points:

• Operating Systems: Windows, Linux, Mac 

• Software Deployment: MECM, Intune, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

• Scripting: PowerShell, Python, Perl, Bash, Batch

#LI-AI1

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This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $90,000 - $140,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.