🚀 What you’ll be doing

This is a hybrid role blending end-to-end talent acquisition with people partnering and leadership coaching. You’ll have a seat at the table with US leadership while rolling up your sleeves to make things happen.

In a typical week, you’ll:

• Lead full-cycle hiring for Go-To-Market (GTM), Clinical, and Ops roles across the US
• Partner with hiring managers to build scorecards, run structured interviews, and hire people who live our values
• Own the US onboarding experience, from offer to first 90 days; helping new Freshies feel welcome and connected
• Act as a trusted advisor to US leaders, supporting them through team changes, onboarding, performance, and feedback conversations
• Navigate sensitive people matters with discretion and care, and uphold high standards of trust, confidentiality, and inclusion
• Work closely with our global People & Culture team (AU) to localise and roll out policies, workflows, and systems (we use Rippling and Notion)
• Help us build scalable, people-first foundations for our US growth

💡 Why this role matters

Fresh has big ambitions in the US. We’re building high-trust, high-impact teams in a complex and evolving healthcare space. We need someone who can help us hire the right people, support our leaders, and ensure our people experience is consistent, compliant, and culture-first, especially in moments that really matter.

✅ You’ll be a great fit if you:

• Bring 5+ years of experience across talent acquisition and people partnering
• Know your way around US employment law (multi-state exposure is a bonus)
• Have supported leaders through growth and ambiguity, especially in remote or distributed teams
• Communicate with warmth, clarity, and calm, especially in tricky people situations
• Are a trusted advisor who balances empathy with accountability
• Are values-driven, with a strong lens for confidentiality, inclusion, and psychological safety
• Can write a great job ad, coach a new manager, and lead a sensitive offboarding - all in the same week
• Have experience with tools like Rippling, Notion, and LinkedIn Recruiter
• Are organised, proactive, and not afraid to build something from scratch

💚 What you’ll help us protect and grow

We’re building a company where:

• Hiring decisions are thoughtful and inclusive
• Confidential information is treated with care
• Leaders are empowered, not dependent
• Culture isn’t just what we say, it’s what we do
• Everyone, no matter their background, feels a sense of belonging

🌱 What you’ll love about Fresh

• We’re values-first: Be kind. Stay humble. Work smart. Hustle hard. Wait for the second marshmallow.
• We’re global, with teammates in Australia, the US, the Philippines, and Mexico (but we work as one tight team!)
• We’re remote-first, high-trust, and genuinely kind
• You’ll get to shape our US people foundations from the ground up, with autonomy and support
• We’re growing fast, but we care deeply about how we grow
• You’ll work with smart, humble humans who are building something meaningful

📬 Sound like you?

We’d love to hear from you. Send us your CV via the apply link, or just say hi with a note about why this role speaks to you.

You don’t need to tick every box to apply, if this sounds like your kind of challenge, reach out.